The defect
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
The risk
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
The remedy
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volvo Bus 9700 | 2009, 2010, 2011, 2012 |
Components: ELECTRICAL SYSTEM:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volvo Bus 9700 | 2009 | 0 | 14 |
| Volvo Bus 9700 | 2010 | 0 | 14 |
| Volvo Bus 9700 | 2011 | 0 | 13 |
| Volvo Bus 9700 | 2012 | 0 | 11 |
Other electrical system recalls in 2012
47 of the 583 recall campaigns reported to NHTSA in 2012 concerned the electrical system; PREVOST CARS, INC. filed 28 campaigns in all.
| 12V596000 20 Dec 2012 | Airstream, Inc. |
| 12V573000 11 Dec 2012 | Honda (American Honda Motor Co.) |
| 12V571000 7 Dec 2012 | Jaguar Land Rover North America, LLC |
| 12V566000 6 Dec 2012 | Winnebago Industries Inc. |
| 12V559000 3 Dec 2012 | WINNEBAGO INDUSTRIES INC. |
| 12V555000 3 Dec 2012 | HINO MOTORS SALES U.S.A., INC. |
| 12V547000 23 Nov 2012 | SETRA OF NORTH AMERICA |
| 12V541000 20 Nov 2012 | STARCRAFT RV, INC. |
NHTSA recalls (public domain) · all recalls of 2012