The defect
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
The risk
An overheated switch may result in a vehicle fire.
The remedy
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Town And Country | 2010, 2011, 2012, 2013, 2014 |
| Dodge Grand Caravan | 2010, 2011, 2012, 2013, 2014 |
Components: ELECTRICAL SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Town And Country | 2010 | 1,556 | 5 |
| Chrysler Town And Country | 2011 | 773 | 3 |
| Chrysler Town And Country | 2012 | 634 | 5 |
| Chrysler Town And Country | 2013 | 681 | 4 |
| Chrysler Town And Country | 2014 | 636 | 4 |
| Dodge Grand Caravan | 2010 | 870 | 6 |
| Dodge Grand Caravan | 2011 | 530 | 4 |
| Dodge Grand Caravan | 2012 | 584 | 6 |
| Dodge Grand Caravan | 2013 | 472 | 4 |
| Dodge Grand Caravan | 2014 | 359 | 5 |
Other electrical system recalls in 2014
83 of the 770 recall campaigns reported to NHTSA in 2014 concerned the electrical system; Chrysler Group LLC filed 73 campaigns in all.
| 14V827000 30 Dec 2014 | General Motors LLC |
| 14V813000 23 Dec 2014 | Elgin Sweeper Company Inc. |
| 14V795000 16 Dec 2014 | Chrysler Group LLC |
| 14V749000 24 Nov 2014 | Chrysler Group LLC |
| 14V722000 10 Nov 2014 | PACCAR Incorporated |
| 14V714000 7 Nov 2014 | Jaguar Land Rover North America, LLC |
| 14V699000 4 Nov 2014 | Keystone RV Company |
| 14V690000 3 Nov 2014 | Airstream, Inc. |
NHTSA recalls (public domain) · all recalls of 2014