The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Town And Country | 2008, 2009, 2010 |
| Dodge Grand Caravan | 2008, 2009, 2010 |
| Dodge Journey | 2009, 2010 |
Components: ELECTRICAL SYSTEM:IGNITION:SWITCH | AIR BAGS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Town And Country | 2008 | 1,939 | 7 |
| Chrysler Town And Country | 2009 | 707 | 6 |
| Chrysler Town And Country | 2010 | 1,556 | 5 |
| Dodge Grand Caravan | 2008 | 1,293 | 8 |
| Dodge Grand Caravan | 2009 | 544 | 7 |
| Dodge Grand Caravan | 2010 | 870 | 6 |
| Dodge Journey | 2009 | 1,433 | 8 |
| Dodge Journey | 2010 | 988 | 3 |
Other air bags recalls in 2014
38 of the 770 recall campaigns reported to NHTSA in 2014 concerned the air bags; Chrysler Group LLC filed 73 campaigns in all.
| 14V788000 15 Dec 2014 | Honda (American Honda Motor Co.) |
| 14V787000 12 Dec 2014 | Ford Motor Company |
| 14V770000 3 Dec 2014 | Chrysler Group LLC |
| 14V763000 1 Dec 2014 | Subaru of America, Inc. |
| 14V757000 26 Nov 2014 | Toyota Motor Engineering & Manufacturing |
| 14V700000 4 Nov 2014 | Honda (American Honda Motor Co.) |
| 14V668000 24 Oct 2014 | Nissan North America, Inc. |
| 14V667000 24 Oct 2014 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2014