The defect
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
The risk
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
The remedy
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Town And Country | 2015, 2016 |
| Dodge Grand Caravan | 2014, 2015 |
Components: VISIBILITY:WINDSHIELD
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Town And Country | 2015 | 383 | 4 |
| Chrysler Town And Country | 2016 | 527 | 5 |
| Dodge Grand Caravan | 2014 | 359 | 5 |
| Dodge Grand Caravan | 2015 | 281 | 4 |
Other visibility recalls in 2016
23 of the 919 recall campaigns reported to NHTSA in 2016 concerned the visibility; Chrysler (FCA US LLC) filed 227 campaigns in all.
| 16V844000 21 Nov 2016 | General Motors LLC |
| 16V813000 8 Nov 2016 | Chrysler (FCA US LLC) |
| 16V792000 31 Oct 2016 | Mitsubishi Motors North America, Inc. |
| 16V791000 31 Oct 2016 | Mitsubishi Motors North America, Inc. |
| 16V726000 11 Oct 2016 | Hyundai Motor America |
| 16V700000 29 Sept 2016 | General Motors LLC |
| 16V694000 27 Sept 2016 | Subaru of America, Inc. |
| 16V695000 27 Sept 2016 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2016