The defect
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
The risk
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ram ProMaster | 2015, 2016 |
Components: ELECTRICAL SYSTEM | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ram ProMaster | 2015 | 61 | 12 |
| Ram ProMaster | 2016 | 33 | 14 |
Other electrical system recalls in 2016
92 of the 919 recall campaigns reported to NHTSA in 2016 concerned the electrical system; Chrysler (FCA US LLC) filed 227 campaigns in all.
| 16V936000 28 Dec 2016 | Maserati North America, Inc. |
| 16V938000 28 Dec 2016 | Navistar, Inc. |
| 16V951000 27 Dec 2016 | Kalmar Solutions, LLC |
| 16V950000 23 Dec 2016 | ARBOC Specialty Vehicles, LLC |
| 16V923000 22 Dec 2016 | Pierce Manufacturing |
| 16V920000 21 Dec 2016 | Toyota Motor Engineering & Manufacturing |
| 16V915000 21 Dec 2016 | Bluecar SAS |
| 16V919000 21 Dec 2016 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2016