The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691
NHTSA's own wording · initiated by ODI
Vehicles covered
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other air bags recalls in 2017
90 of the 810 recall campaigns reported to NHTSA in 2017 concerned the air bags; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 17V822000 20 Dec 2017 | Volkswagen Group of America, Inc. |
| 17V837000 20 Dec 2017 | Nissan North America, Inc. |
| 17V803000 18 Dec 2017 | Ford Motor Company |
| 17V818000 18 Dec 2017 | Mercedes-Benz USA, LLC. |
| 17V813000 18 Dec 2017 | Bluecar SAS |
| 17V806000 14 Dec 2017 | Mazda North American Operations |
| 17V807000 14 Dec 2017 | Mazda North American Operations |
| 17V801000 13 Dec 2017 | Hyundai Motor America |
NHTSA recalls (public domain) · all recalls of 2017