The defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
The remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ram ProMaster | 2014, 2015, 2016, 2017 |
Components: EQUIPMENT:OTHER:LABELS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ram ProMaster | 2014 | 71 | 12 |
| Ram ProMaster | 2015 | 61 | 12 |
| Ram ProMaster | 2016 | 33 | 14 |
| Ram ProMaster | 2017 | 57 | 10 |
Other equipment recalls in 2017
170 of the 810 recall campaigns reported to NHTSA in 2017 concerned the equipment; Chrysler (FCA US LLC) filed 227 campaigns in all.
| 17V847000 29 Dec 2017 | ShowHauler Trucks, Inc. |
| 17V844000 27 Dec 2017 | Thor Motor Coach |
| 17V841000 22 Dec 2017 | Tiffin Motorhomes, Inc. |
| 17V824000 21 Dec 2017 | Chrysler (FCA US LLC) |
| 17V835000 21 Dec 2017 | Forest River, Inc. |
| 17V831000 20 Dec 2017 | Toyota Motor Engineering & Manufacturing |
| 17V827000 19 Dec 2017 | Keystone RV Company |
| 17V828000 18 Dec 2017 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2017