The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
The risk
The detached trim can become a road hazard, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |
| Mercedes-Benz GLS450 | 2020 |
Components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE 350 | 2020 | 91 | 27 |
| Mercedes-Benz GLE 450 | 2020 | 26 | 32 |
| Mercedes-Benz GLS 580 4MATIC | 2020 | 2 | 19 |
| Mercedes-Benz GLS450 | 2020 | 1 | 2 |
Other structure recalls in 2019
58 of the 880 recall campaigns reported to NHTSA in 2019 concerned the structure; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V873000 10 Dec 2019 | Jayco, Inc. |
| 19V870000 9 Dec 2019 | ARBOC Specialty Vehicles, LLC |
| 19V865000 5 Dec 2019 | Honda (American Honda Motor Co.) |
| 19V842000 22 Nov 2019 | Transportation Collaborative, Inc. |
| 19V840000 21 Nov 2019 | Jaguar Land Rover North America, LLC |
| 19V836000 20 Nov 2019 | Temsa |
| 19V825000 18 Nov 2019 | Ducati North America |
| 19V824000 18 Nov 2019 | Forest River, Inc. |
NHTSA recalls (public domain) · all recalls of 2019