The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
The risk
A sudden loss of loss of steering control may increase the risk of a crash.
The remedy
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Audi Q7 | 2017, 2018, 2019 |
| Audi Q8 | 2019 |
Components: STEERING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Audi Q7 | 2017 | 320 | 7 |
| Audi Q7 | 2018 | 144 | 3 |
| Audi Q7 | 2019 | 63 | 4 |
| Audi Q8 | 2019 | 110 | 5 |
Other steering recalls in 2020
29 of the 782 recall campaigns reported to NHTSA in 2020 concerned the steering; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 20V726000 20 Nov 2020 | Ford Motor Company |
| 20V712000 17 Nov 2020 | Volkswagen Group of America, Inc. |
| 20V664000 28 Oct 2020 | Proterra Inc. |
| 20V663000 28 Oct 2020 | Daimler Vans USA, LLC |
| 20V651000 23 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V626000 9 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V621000 7 Oct 2020 | Proterra Inc. |
| 20V568000 21 Sept 2020 | Nova Bus |
NHTSA recalls (public domain) · all recalls of 2020