The defect
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
The remedy
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Thor Motor Coach ACE | 2020, 2021 |
| Thor Motor Coach Axis | 2020 |
| Thor Motor Coach Compass | 2020 |
| Thor Motor Coach Delano | 2020 |
| Thor Motor Coach Four Winds | 2021 |
| Thor Motor Coach Gemini | 2020 |
| Thor Motor Coach Hurricane | 2020 |
| Thor Motor Coach Outlaw | 2020 |
| Thor Motor Coach Vegas | 2020 |
| Thor Motor Coach Windsport | 2020 |
Components: VISIBILITY:GLASS, SIDE/REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Thor Motor Coach ACE | 2020 | 0 | 1 |
| Thor Motor Coach ACE | 2021 | 3 | 1 |
| Thor Motor Coach Axis | 2020 | 1 | 4 |
| Thor Motor Coach Compass | 2020 | 0 | 4 |
| Thor Motor Coach Delano | 2020 | 0 | 4 |
| Thor Motor Coach Four Winds | 2021 | 2 | 9 |
| Thor Motor Coach Gemini | 2020 | 0 | 4 |
| Thor Motor Coach Hurricane | 2020 | 0 | 3 |
| Thor Motor Coach Outlaw | 2020 | 4 | 3 |
| Thor Motor Coach Vegas | 2020 | 0 | 4 |
| Thor Motor Coach Windsport | 2020 | 2 | 3 |
Other visibility recalls in 2020
17 of the 782 recall campaigns reported to NHTSA in 2020 concerned the visibility; Thor Motor Coach filed 124 campaigns in all.
| 20V768000 10 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V622000 8 Oct 2020 | Chrysler (FCA US LLC) |
| 20V614000 6 Oct 2020 | Ferrari North America, Inc. |
| 20V611000 5 Oct 2020 | Yamaha Motor Corporation, USA |
| 20V570000 22 Sept 2020 | Nissan North America, Inc. |
| 20V433000 28 Jul 2020 | Tiffin Motorhomes, Inc. |
| 20V371000 24 Jun 2020 | Forest River, Inc. |
| 20V351000 12 Jun 2020 | Keystone RV Company |
NHTSA recalls (public domain) · all recalls of 2020