The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
The risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2015, 2016, 2017, 2018 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2015 | 1 | 3 |
| Mercedes-Benz Metris | 2016 | 127 | 13 |
| Mercedes-Benz Metris | 2017 | 29 | 14 |
| Mercedes-Benz Metris | 2018 | 28 | 10 |
Other back over prevention recalls in 2022
32 of the 933 recall campaigns reported to NHTSA in 2022 concerned the back over prevention; Daimler Vans USA, LLC filed 126 campaigns in all.
| 22V947000 22 Dec 2022 | Chrysler (FCA US, LLC) |
| 22V868000 23 Nov 2022 | General Motors, LLC |
| 22V867000 23 Nov 2022 | Honda (American Honda Motor Co.) |
| 22V825000 3 Nov 2022 | Ford Motor Company |
| 22V823000 2 Nov 2022 | Volkswagen Group of America, Inc. |
| 22V804000 26 Oct 2022 | Lamborghini (Automobili Lamborghini) |
| 22V772000 13 Oct 2022 | Nissan North America, Inc. |
| 22V764000 12 Oct 2022 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2022