Complaints by model year
Each bar is one model year. Highlighted: 2016. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2016.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2023 Metris | 2 | 4 |
| 2022 Metris | 9 | 5 |
| 2021 Metris | 1 | 7 |
| 2020 Metris | 7 | 8 |
| 2019 Metris | 9 | 12 |
| 2018 Metris | 28 | 10 |
| 2017 Metris | 29 | 14 |
| 2016 MetrisMost complaints | 127 | 13 |
| 2015 | 1 | 3 |
| 2014 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Tires45
- Fuel/propulsion system42
- Unknown or other27
- Engine23
- Wheels21
- Visibility/wiper21
- Steering20
- Electrical system17
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 22 Metris vehicles were involved in crashes on US public roads in which someone died, and 1 person died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2022 | 2 | 0 |
| 2020 | 6 | 0 |
| 2019 | 2 | 0 |
| 2018 | 5 | 1 |
| 2017 | 2 | 0 |
| 2016 | 5 | 0 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Fuel consumption by year
Official Canadian test results for 8 model years, best variant per year. Combined consumption ranges from 10.2–11.6 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2023 | Metris Cargo Van · Special purpose vehicle · Premium gasoline | 12.6 | 10.4 | 11.6 |
| 2022 | Metris Cargo Van · Special purpose vehicle · Premium gasoline | 12.6 | 10.1 | 11.5 |
| 2021 | Metris Cargo Van · Special purpose vehicle · Premium gasoline | 12.6 | 10.0 | 11.5 |
| 2020 | Metris Cargo · Special purpose vehicle · Premium gasoline | 11.1 | 9.8 | 10.5 |
| 2019 | Metris Cargo LWB · Special purpose vehicle · Premium gasoline | 11.3 | 9.6 | 10.5 |
| 2018 | Metris Cargo · Special purpose vehicle · Premium gasoline | 11.5 | 9.8 | 10.7 |
| 2017 | Metris Cargo · Special purpose vehicle · Premium gasoline | 11.1 | 9.1 | 10.2 |
| 2016 | Metris Cargo · Special purpose vehicle · Premium gasoline | 10.8 | 9.5 | 10.2 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Metris in 1 alert. European versions can differ from the North American car.
The upholstery of the headrests may become detached. This could increase the risk of injury in the event of an accident.
Safety Gate (European Commission) · CC0
Recalls
31 campaigns cover the Metris; the latest 12 are below.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
NHTSA recalls