The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2020, 2021, 2022, 2023 |
Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2020 | 7 | 8 |
| Mercedes-Benz Metris | 2021 | 1 | 7 |
| Mercedes-Benz Metris | 2022 | 9 | 5 |
| Mercedes-Benz Metris | 2023 | 2 | 4 |
Other equipment recalls in 2025
110 of the 891 recall campaigns reported to NHTSA in 2025 concerned the equipment; Daimler Vans USA, LLC filed 126 campaigns in all.
| 25V910000 23 Dec 2025 | Spartan Fire, LLC |
| 25V909000 23 Dec 2025 | Altec Industries, Inc. |
| 25V847000 9 Dec 2025 | Jayco, Inc. |
| 25V820000 26 Nov 2025 | Altec Industries, Inc. |
| 25V819000 25 Nov 2025 | General Motors, LLC |
| 25V815000 25 Nov 2025 | General Motors, LLC |
| 25V814000 24 Nov 2025 | Pleasant Valley Teardrop Trailers LLC |
| 25V801000 20 Nov 2025 | Mack Trucks, Inc. |
NHTSA recalls (public domain) · all recalls of 2025