The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
The risk
Vehicle rollaway increases the risk of a crash.
The remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Launch | 2019, 2020, 2021, 2022, 2023 |
| Entegra Launch LE | 2019, 2020, 2021, 2022, 2023 |
| Entegra Qwest | 2019, 2020, 2021, 2022, 2023 |
| Jayco Melbourne | 2019, 2020, 2021, 2022, 2023 |
| Jayco Melbourne Prestige | 2019, 2020, 2021, 2022, 2023 |
| Jayco Terrain | 2019, 2020, 2021, 2022, 2023 |
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Launch | 2019 | 0 | 1 |
| Entegra Launch | 2020 | 0 | 2 |
| Entegra Launch | 2021 | 0 | 4 |
| Entegra Launch | 2022 | 2 | 3 |
| Entegra Launch | 2023 | 2 | 4 |
| Entegra Launch LE | 2019 | 0 | 1 |
| Entegra Launch LE | 2020 | 0 | 1 |
| Entegra Launch LE | 2021 | 0 | 2 |
| Entegra Launch LE | 2022 | 0 | 3 |
| Entegra Launch LE | 2023 | 0 | 2 |
| Entegra Qwest | 2019 | 0 | 5 |
| Entegra Qwest | 2020 | 2 | 7 |
| Entegra Qwest | 2021 | 0 | 5 |
| Entegra Qwest | 2022 | 0 | 4 |
| Entegra Qwest | 2023 | 0 | 2 |
| Jayco Melbourne | 2019 | 1 | 4 |
| Jayco Melbourne | 2020 | 1 | 7 |
| Jayco Melbourne | 2021 | 1 | 7 |
| Jayco Melbourne | 2022 | 0 | 4 |
| Jayco Melbourne | 2023 | 0 | 2 |
| Jayco Melbourne Prestige | 2019 | 0 | 4 |
| Jayco Melbourne Prestige | 2020 | 0 | 7 |
| Jayco Melbourne Prestige | 2021 | 1 | 7 |
| Jayco Melbourne Prestige | 2022 | 0 | 3 |
| Jayco Melbourne Prestige | 2023 | 0 | 2 |
| Jayco Terrain | 2019 | 0 | 1 |
| Jayco Terrain | 2020 | 0 | 1 |
| Jayco Terrain | 2021 | 0 | 3 |
| Jayco Terrain | 2022 | 0 | 3 |
| Jayco Terrain | 2023 | 0 | 4 |
Other power train recalls in 2023
56 of the 894 recall campaigns reported to NHTSA in 2023 concerned the power train; Jayco, Inc. filed 204 campaigns in all.
| 23V896000 22 Dec 2023 | Ford Motor Company |
| 23V895000 22 Dec 2023 | Daimler Trucks North America, LLC |
| 23V851000 15 Dec 2023 | Mercedes-Benz USA, LLC |
| 23V821000 6 Dec 2023 | BMW of North America, LLC |
| 23V811000 4 Dec 2023 | Eldorado National- California, Inc. |
| 23V809000 4 Dec 2023 | Gillig, LLC |
| 23V756000 9 Nov 2023 | Hino Motors Sales U.S.A., Inc. |
| 23V755000 9 Nov 2023 | Subaru of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2023