The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
The risk
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
The remedy
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
NHTSA's own wording · initiated by MFR
Vehicles covered
Components: STRUCTURE:BODY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Freightliner Sprinter 1500 | 2020 | 0 | 17 |
| Freightliner Sprinter 2500 | 2020 | 7 | 17 |
| Freightliner Sprinter 3500 | 2020 | 0 | 17 |
| Freightliner Sprinter 4500 | 2020 | 0 | 17 |
| Mercedes-Benz Sprinter 1500 | 2020 | 5 | 22 |
| Mercedes-Benz Sprinter 2500 | 2020 | 80 | 22 |
| Mercedes-Benz Sprinter 3500 | 2020 | 13 | 22 |
| Mercedes-Benz Sprinter 4500 | 2020 | 1 | 22 |
Other structure recalls in 2023
80 of the 894 recall campaigns reported to NHTSA in 2023 concerned the structure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 23V891000 22 Dec 2023 | Winnebago Towable |
| 23V869000 21 Dec 2023 | General Motors, LLC |
| 23V875000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V876000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V872000 21 Dec 2023 | Jaguar Land Rover North America, LLC |
| 23V860000 19 Dec 2023 | Airstream, Inc. |
| 23V854000 15 Dec 2023 | Mercedes-Benz USA, LLC |
| 23V843000 13 Dec 2023 | Daimler Trucks North America, LLC |
NHTSA recalls (public domain) · all recalls of 2023