The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
The risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2019, 2020, 2021 |
| Freightliner Sprinter 2500 | 2019, 2020, 2021 |
| Freightliner Sprinter 3500 | 2019, 2020, 2021 |
| Freightliner Sprinter 4500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 1500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 2500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 3500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 4500 | 2019, 2020, 2021 |
Components: STRUCTURE:CRITICAL FASTENERS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other structure recalls in 2023
80 of the 894 recall campaigns reported to NHTSA in 2023 concerned the structure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 23V891000 22 Dec 2023 | Winnebago Towable |
| 23V874000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V869000 21 Dec 2023 | General Motors, LLC |
| 23V876000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V872000 21 Dec 2023 | Jaguar Land Rover North America, LLC |
| 23V860000 19 Dec 2023 | Airstream, Inc. |
| 23V854000 15 Dec 2023 | Mercedes-Benz USA, LLC |
| 23V843000 13 Dec 2023 | Daimler Trucks North America, LLC |
NHTSA recalls (public domain) · all recalls of 2023