The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
The risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
The remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Toyota Highlander | 2020, 2021, 2022, 2023 |
| Toyota Highlander Hybrid | 2020, 2021, 2022, 2023 |
Components: STRUCTURE:BODY:BUMPERS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Toyota Highlander | 2020 | 321 | 4 |
| Toyota Highlander | 2021 | 531 | 4 |
| Toyota Highlander | 2022 | 263 | 5 |
| Toyota Highlander | 2023 | 189 | 9 |
| Toyota Highlander Hybrid | 2020 | 9 | 4 |
| Toyota Highlander Hybrid | 2021 | 15 | 4 |
| Toyota Highlander Hybrid | 2022 | 6 | 4 |
| Toyota Highlander Hybrid | 2023 | 9 | 6 |
Other structure recalls in 2023
80 of the 894 recall campaigns reported to NHTSA in 2023 concerned the structure; Toyota Motor Engineering & Manufacturing filed 245 campaigns in all.
| 23V891000 22 Dec 2023 | Winnebago Towable |
| 23V874000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V869000 21 Dec 2023 | General Motors, LLC |
| 23V875000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V876000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V872000 21 Dec 2023 | Jaguar Land Rover North America, LLC |
| 23V860000 19 Dec 2023 | Airstream, Inc. |
| 23V854000 15 Dec 2023 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2023