The defect
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Jeep Grand Cherokee | 2023, 2024 |
| Jeep Grand Cherokee L | 2023, 2024 |
Components: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Jeep Grand Cherokee | 2023 | 402 | 21 |
| Jeep Grand Cherokee | 2024 | 249 | 16 |
| Jeep Grand Cherokee L | 2023 | 95 | 6 |
| Jeep Grand Cherokee L | 2024 | 42 | 8 |
Other seats recalls in 2025
21 of the 891 recall campaigns reported to NHTSA in 2025 concerned the seats; Chrysler (FCA US, LLC) filed 225 campaigns in all.
| 25V818000 25 Nov 2025 | Volvo Car USA, LLC |
| 25V813000 24 Nov 2025 | Foretravel, Inc. |
| 25V812000 24 Nov 2025 | Newell Coach Corp. |
| 25V721000 23 Oct 2025 | Ford Motor Company |
| 25V668000 7 Oct 2025 | Toyota Motor Engineering & Manufacturing |
| 25V410000 18 Jun 2025 | Tesla, Inc. |
| 25V393000 13 Jun 2025 | Ford Motor Company |
| 25V269000 15 May 2025 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2025