Problems owners report
Complaints filed with NHTSA about the 2024 Jeep Grand Cherokee, by the system named in each complaint. One complaint can name several.
- Electrical system115
- Engine107
- Fuel/propulsion system43
- Unknown or other31
- Forward collision avoidance31
- Power train30
- Service brakes17
- Exterior lighting16
- Lane departure10
- Vehicle speed control10
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 1 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Jeep Grand Cherokee failed the safety check 0.23% of the time — 56% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 7,285 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Real-world fuel consumption
107 Jeep Grand Cherokee cars first registered in Europe in 2024 report their fuel use through the on-board meter.
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Plug-in hybrid | 107 | 10.0 | 2.7 | +266% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
In the Netherlands
23 first registered in 2024 are on Dutch roads; 48% arrived later as imports. Median list price when new: €102,161.
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
49 cars built in 2024 were licensed for the road at the end of 2025, and 5 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In New Zealand
128 2024 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Jeep Grand Cherokee SUV 4WD | ★★★★★ | 17.9 % |
| 2024 Jeep Grand Cherokee SUV RWD | ★★★★★ | 19.1 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
13 Transport Canada recalls for the 2024 Jeep Grand Cherokee.
| 2026244 21 May 2026 | Airbag Issue: On certain vehicles, a software problem in the occupant restraint controller could cause the door airbag pressure sensor(s) not to work properly. As a … |
| 2025617 6 Nov 2025 | Engine Issue: On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may tur… |
| 2025595 30 Oct 2025 | High Voltage Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a … |
| 2025453 4 Sept 2025 | High Voltage Issue: On certain vehicles, a software problem in the hybrid control processor could cause a loss of power to the wheels. Note: This recall only affects plug… |
| 2025382 17 Jul 2025 | Seats And Restraints Issue: On certain vehicles, the second-row head restraints may not have been manufactured properly. As a result, they may not be able to lock in the upright p… |
| 2024766 19 Dec 2024 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2024753 12 Dec 2024 | Lights And Instruments Issue: On certain vehicles, the headlamp switch may have been manufactured incorrectly and could cause the daytime running lamps (DRLs) to remain on when swit… |
| 2024754 12 Dec 2024 | Structure Issue: On certain vehicles, the bolts for the radiator crossmember may not have been tightened properly. As a result, the strength of the vehicle structure co… |
| 2024703 19 Nov 2024 | Lights And Instruments Issue: On certain vehicles, a software problem could cause a delay in the speedometer displaying the correct vehicle speed in the instrument panel cluster. … |
| 2024450 8 Aug 2024 | Seats And Restraints Issue: On a small number of vehicles, the upper tether anchorages for child seats may not be properly welded to the second-row seat frame(s). As a result, the… |
| 2024111 22 Feb 2024 | Steering Issue: On certain vehicles, the steering knuckle(s) may not have been manufactured properly. As a result, the ball joint(s) may not have been installed correc… |
| 2024113 22 Feb 2024 | Lights And Instruments Issue: On certain vehicles, the driver may not be able to turn on the high beam headlamps if the light switch is in the "AUTO" position. Note: This recall a… |
| 2024098 15 Feb 2024 | Heater And Defroster Issue: On certain vehicles, a software problem could cause the windshield defrost system not to work properly. As a result, the vehicles don't meet the requir… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2024 Jeep Grand Cherokee: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011927 | "Flash: Radio Frequency Hub Module (RFHM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: Vehicle wont start unless the fob is pressed to KIN. Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unrespo |
| 11011766 | Tapping, Knocking Type Noise/Vibration While Driving. |
| 11011719 | "Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: Vehicle wont start unless the fob is pressed to KIN. Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unresponsiv |
| 11011501 | Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate |
| 11011165 | VALVE BODY & CONTROL UNIT - TRANSMISSION |
| 11010752 | Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures. |
| 11010751 | Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve. |
| 11010749 | Power Liftgate Is Inoperative or Wont Close. |
| 11010747 | WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance |
| 11010743 | "Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision " |
| 11010695 | SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausi |
| 11010694 | Control Module Trailer Tow When the vehicle presents a low battery situation, the TTM module should not be replaced, but should be reset. |
| 11010621 | Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not Operate |
| 11010539 | Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11010254 | "R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). |
| 11010214 | FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10 |
| 11010211 | Warranty Operations Newsletter Volume 10, Issue 10 |
| 11010205 | Plate - Planetary |
| 11009607 | Bracket - Fender Mounting |
| 11009600 | FAN MODULE - RADIATOR COOLING |
| 11009598 | TRANSFER CASE |
| 11009464 | Customer Indicates Drivers Heated Seats Are Not Working. |
| 11009454 | AC Inoperative After Extended Driving Periods. |
| 11009082 | Poor Audio Quality And Or Static From Wireless Devices |
NHTSA manufacturer communications (public domain)