Problems owners report
Complaints filed with NHTSA about the 2023 Chrysler Pacifica, by the system named in each complaint. One complaint can name several.
- Engine47
- Electrical system43
- Power train42
- Air bags35
- Unknown or other22
- Fuel/propulsion system16
- Steering11
- Service brakes7
- Vehicle speed control7
- Back over prevention5
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 3 2023 Pacifica vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Chrysler Pacifica failed the safety check 0.38% of the time — 45% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 12,654 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
21 first registered in 2023 are on Dutch roads; 43% arrived later as imports. Median list price when new: €80,830.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Chrysler Pacifica PV FWD | ★★★★★ | 11.6 % |
| 2023 Chrysler Pacifica AWD PV AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 10.6 L/100 km (about 22 mpg US), CO₂ 249 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Pacifica · Minivan · Regular gasoline | 12.4 | 8.4 | 10.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
9 Transport Canada recalls for the 2023 Chrysler Pacifica.
| 2026141 26 Mar 2026 | Seats And Restraints Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the airbag(s) may not inflate properly in a crash… |
| 2026003 5 Jan 2026 | Seats And Restraints Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As… |
| 2025317 12 Jun 2025 | Visual System Issue: On certain vehicles, the rearview camera may not have been manufactured properly. As a result, the rearview camera image may not display when the trans… |
| 2025291 29 May 2025 | Airbag Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the airbag(s) may not inflate properly in a crash… |
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024338 13 Jun 2024 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2024170 14 Mar 2024 | Airbag Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate i… |
| 2023400 20 Jul 2023 | Fuel System Issue: On certain plug-in hybrid (PHEV) models, a fuel line in the engine compartment may not have been made correctly. As a result, fuel could leak in the en… |
| 2023008 18 Jan 2023 | Electrical Issue: On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2023 Chrysler Pacifica: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011799 | Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair. |
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11010748 | Reverse View Camera Inoperative After Recent Repair |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11010500 | "Forward Collision Warning (FCW) Unavailable Service Required message or a Service Active Lane Management Warning Light ON'" |
| 11010214 | FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10 |
| 11010211 | Warranty Operations Newsletter Volume 10, Issue 10 |
| 11009570 | SWITCH AND BEZEL - FRONT DOOR |
| 11009559 | MODULE - INVERTER |
| 11008911 | "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). **Android Auto Voice Recognition (VR) inoperative.** Media Tuner delayed. **Charge Schedule not accepting updates via phone (RVC Functions Normally).** Ambient light inoperative. **Instrument Panel Cluster (IPC) map inoperative.** Media widget blank. Navigation map black. Off road pages inoperative (RVC Functions Normally). VR inoperativ |
| 11008260 | ISOLATOR - SPRING |
| 11007817 | Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start |
| 11007714 | "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime" |
| 11006965 | "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). " |
| 11006703 | Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically |
| 11006275 | "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition inoperative. Media Tuner delayed. Charge Schedule HMI (RVC Functions Normally). Ambient Light inoperative. Map in Cluster inoperative. Media Widget blank. Navigation Map black. Off road pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). HU switches f |
| 11005525 | Liftgate Inoperative And Or Intermittently Will Not Open Or Close. |
| 11005326 | "Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: Left power sliding door inoperable. Right power sliding door inoperable. This bulletin involves updating the PDSM with the latest available software." |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11005199 | CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed |
| 11005009 | "Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the following: Blank Phone widget displayed. Radio freeze after reverse event (Rearview Camera (RVC) functions normally). Blank hybrid screen. Screen off at start up (RVC functions normally). Radio restart before sleep after switching between different USBs. Pop up error ""setting not saved"" occurring when attempting to enable Geolocation (Privacy Mode Off). Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received From Radio. During FOTA scheduling, if OK is not p |
| 11004838 | 2 nd Row Seat Does Not Fold Using Easy Entry Handle. |
| 11004798 | Remote Keyless Entry (RKE) has reduced range, Remote Start inoperative, Multiple Keyless Go push attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On |
| 11004343 | Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode. If the door still opens and closes manually, door modules should be reset, if the DTC's don't go stored or door/body module resets have not solved the issue, then replace the latch. If in manual operation mode the door d |
| 11004155 | Power Sliding Door Inoperative or Intermittently Will Not Open or Close |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of motive power due to an internal wiring connector short.
Transmission fault leading to loss of motive power
NHTSA Office of Defects Investigation