Problems owners report
Complaints filed with NHTSA about the 2024 Chrysler Pacifica, by the system named in each complaint. One complaint can name several.
- Electrical system15
- Power train13
- Air bags11
- Engine9
- Unknown or other9
- Service brakes5
- Forward collision avoidance4
- Fuel/propulsion system3
- Steering2
- Vehicle speed control2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Chrysler Pacifica failed the safety check 0.30% of the time — 44% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 7,275 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
22 first registered in 2024 are on Dutch roads; 36% arrived later as imports. Median list price when new: €77,854.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Chrysler Pacifica AWD PV AWD | ★★★★★ | 12.1 % |
| 2024 Chrysler Pacifica PV FWD | ★★★★★ | 11.6 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 10.6 L/100 km (about 22 mpg US), CO₂ 249 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Pacifica · Minivan · Regular gasoline | 12.4 | 8.4 | 10.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
8 Transport Canada recalls for the 2024 Chrysler Pacifica.
| 2026141 26 Mar 2026 | Seats And Restraints Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the airbag(s) may not inflate properly in a crash… |
| 2026003 5 Jan 2026 | Seats And Restraints Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As… |
| 2025618 10 Nov 2025 | Seats And Restraints Issue: On certain vehicles converted for wheelchair access by BraunAbility, the wheelchair tie-down retractors may not have been manufactured properly. As a r… |
| 2025332 16 Jun 2025 | Seats And Restraints Issue: On certain vehicles converted for wheelchair access by BraunAbility, the occupant restraint tie-down pucks may not have been tightened properly. As a r… |
| 2025291 29 May 2025 | Airbag Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the airbag(s) may not inflate properly in a crash… |
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024198 28 Mar 2024 | Brakes Issue: On certain vehicles, a software problem could cause the traction control system to turn off when the cruise control is activated. Safety Risk: A … |
| 2024170 14 Mar 2024 | Airbag Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate i… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2024 Chrysler Pacifica: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011799 | Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair. |
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11011757 | "Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: Loss of power steering and Electric Power Steering (EPS) lamp on in the Instrument Panel Cluster (IPC). This bulletin involves replacing the steering gear assembly and performing an alignment" |
| 11011726 | "Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: Loss of power steering and Electric Power Steering (EPS) lamp on in the Instrument Panel Cluster (IPC). This bulletin involves replacing the steering gear assembly and performing an alignment" |
| 11010748 | Reverse View Camera Inoperative After Recent Repair |
| 11010693 | SWITCH Multifunction Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session |
| 11010660 | "Flash: Display Screen Module (DSM) Updates The customer may comment on the following: Intermittent blank screen on the radio display with functional audio (Rearview Camera (RVC) functions normally). This bulletin involves reprogramming of the DSM with the latest available software." |
| 11010659 | "Flash: Display Screen Module (DSM) Updates The customer may comment on the following: Intermittent blank screen on the radio display with functional audio (Rearview Camera (RVC) functions normally). This bulletin involves reprogramming of the DSM with the latest available software." |
| 11010625 | "Flash: Powertrain Control Module (PCM) Updates Customers may experience one of the following: Vehicle may enter Auto Park Mode during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering Auto Park Mode by the blinking D on the shifter for three blinks and then automatically shifting into Park. To shift out of Park, the driver will have to press down on the brake pedal and cycle the ignition back to START, and move the shifter into the desired position. This bulletin involves reprogramming the PCM with the latest available software." |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11010500 | "Forward Collision Warning (FCW) Unavailable Service Required message or a Service Active Lane Management Warning Light ON'" |
| 11010214 | FCA Caribbean Warranty Operations Newsletter Volume 10, Issue 10 |
| 11010211 | Warranty Operations Newsletter Volume 10, Issue 10 |
| 11009767 | Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS) |
| 11009570 | SWITCH AND BEZEL - FRONT DOOR |
| 11009559 | MODULE - INVERTER |
| 11009541 | MODULE Air Bag Control For vehicles with B2208, B00B5 or U0151 conditions, before replacing the ORC Module, check the circuit wiring and connector first for any Open or Shorted conditions and check vehicle for low-voltage conditions. |
| 11008911 | "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). **Android Auto Voice Recognition (VR) inoperative.** Media Tuner delayed. **Charge Schedule not accepting updates via phone (RVC Functions Normally).** Ambient light inoperative. **Instrument Panel Cluster (IPC) map inoperative.** Media widget blank. Navigation map black. Off road pages inoperative (RVC Functions Normally). VR inoperativ |
| 11008260 | ISOLATOR - SPRING |
| 11007817 | Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start |
| 11007714 | "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime" |
| 11007085 | ACC Sensor Blinded, ACC Unavailable Service Required FCW Unavailable Service Required, Adaptive Cruise Control (ACC) system disabled, Loss of Advanced Driver Assist System (ADAS) Features Messages Displayed on the Instrument Panel Cluster (IPC) |
| 11006965 | "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). " |
| 11006703 | Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically |
| 11006275 | "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition inoperative. Media Tuner delayed. Charge Schedule HMI (RVC Functions Normally). Ambient Light inoperative. Map in Cluster inoperative. Media Widget blank. Navigation Map black. Off road pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). HU switches f |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Transmission fault leading to loss of motive power
NHTSA Office of Defects Investigation