Problems owners report
Complaints filed with NHTSA about the 2023 BMW i7, by the system named in each complaint. One complaint can name several.
- Forward collision avoidance3
- Service brakes, hydraulic2
- Electrical system2
- Electronic stability control (esc)2
- Service brakes2
- Power train1
- Structure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 BMW i7 failed the safety check 0.24% of the time — 65% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 7,497 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
203 first registered in 2023 are on Dutch roads; 11% arrived later as imports. Median list price when new: €172,333.
Most common APK defects
- Band beschadigd5
- Dimlicht onjuist afgesteld3
- Stuurkogel te veel speling3
- Bandenspanning niet op juiste waarde2
- Koplamp met afwijkend lichtbeeld onjuist afgesteld2
- Ruitenwisserinstallatie geeft onvoldoende zicht2
- Fusee(kogel) te veel speling2
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm2
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In Finland
61 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 37,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Recalls in Canada
8 Transport Canada recalls for the 2023 BMW i7.
| 2026321 1 Jul 2026 | Brakes Issue: On certain vehicles, the recall repairs completed by a BMW dealer during Transport Canada recall number 2024-456 may not have been done correctly. As a… |
| 2025320 13 Jun 2025 | High Voltage Issue: On certain vehicles, a problem with the electric drive motor software could cause the vehicle to enter a fail-safe mode. If this happens, there could b… |
| 2024544 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024456 12 Aug 2024 | Brakes Issue: On certain vehicles, a problem with the integrated brake system could cause reduced power brake assist. As a result, there may be reduced braking and t… |
| 2023561 18 Oct 2023 | Electrical Issue: On certain vehicles, the steering wheel hands-on detection system may not detect when the driver removes their hands from the steering wheel. If the dr… |
| 2023519 21 Sept 2023 | Visual System Issue: On certain vehicles, the connection between the windshield wiper motor and windshield wipers could loosen and slip. If this happens, the windshield wip… |
| 2023385 12 Jul 2023 | Lights And Instruments Issue: On certain vehicles, the driver may not be able to control the windshield defrosting/defogging system and/or hazard lights using the interaction bar on… |
| 2022734 20 Dec 2022 | High Voltage Issue: On certain vehicles, a software problem could cause the high-voltage battery electronic control unit to reset. As a result, the high-voltage system cou… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2023 BMW i7: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012093 | Quality checks have determined that the coolant changeover valve may develop a coolant leak undervery low outside temperatures (significantly lower than 32 F (0 C)). |
| 11012080 | The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possi |
| 11008113 | The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message Drive faulty |
| 11008112 | The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message Drive faulty. |
| 11006744 | Delivery Stop - Interaction Bar. |
| 11006741 | Vehicle may experience Ethernet BUS communication issues between the Head Unit (HU-H5) and the rearDoor Operating Modules (BMTs). This could result in failures in any of the following functions: Media operation Radio control Telephone control MyModes selection Wireless Charging (wireless charging tray) |
| 11006740 | The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message Drivefaulty |
| 11006737 | The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message Drivefaulty. |
| 11006734 | Customer states they started to receive Check Control messages for the drivers seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument cluster, and they received a new Check Control message: CCM 97 Restraint system. There are now 6 DTC faults stored: ACSM6 Air Bag module 930D86 - Function restraint system driver restr |
| 11005451 | DELIVERY STOP: PROGRAM DOOR MODULE CONTROL UNIT |
| 11005450 | The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system |
| 11005236 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32 F (0 C)). |
| 11005233 | When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin.The noise typically sounds as though it is coming from the front right footwell area. |
| 11005226 | While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements. |
| 11005218 | When rolling forward or backwards with the steering at full lock (left or right) without the brake applied, agroan-type noise may be heard from the front axle. The noise is most noticeable after load reversal. See attached video V31 03 24. The noise can be heard beginning at the 7 second timestamp. |
| 11002670 | BMW AG has issued a Delivery Stop (effective June 14, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between August 4, 2021, and May 2, 2024. The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message Drive faulty. |
| 11002669 | A drumming noise is heard when the air conditioning system is operating. |
| 11000512 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32 F (0 C)). |
| 11000510 | DELIVERY STOP: COOLANT CHANGEOVER VALVE |
| 10253353 | A small flap of sound insulation material may come into contact with some of the 12 V B+ cables at the remote B+ charging point terminal (general location at arrow) along the engine compartments passenger side inner fender well. |
| 10253344 | There is coolant leaking from under the car Low heater output Possible Check Control message Drive, you can continue driving (ID49) Possible fault codes stored in these BEV vehicles: 224163 Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or |
| 10252133 | When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesnt heat up quickly enough. |
| 10252041 | 1. The center air vent on the left (a) is closed. All other air vents on the left side then only blow cold air intothe passenger area. OR 2. Both center (b) air vents are closed. All other air vents then only blow cold air into the passenger area. OR 3. The center air vent on the right (c) is closed. All other air vents on the right side then only blow cold airinto the passenger area. |
| 10252039 | This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct basic steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues. |
| 10252029 | This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the basic procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected. |
NHTSA manufacturer communications (public domain)