Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2010.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2012 Veracruz | 65 | 3 |
| 2011 Veracruz | 106 | 4 |
| 2010 Veracruz | 91 | 4 |
| 2009 Veracruz | 24 | 3 |
| 2008 Veracruz | 230 | 5 |
| 2007 Veracruz | 145 | 4 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system186
- Engine179
- Engine and engine cooling154
- Service brakes71
- Electronic stability control (esc)51
- Unknown or other45
- Power train42
- Air bags38
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 28 Veracruz vehicles were involved in crashes on US public roads in which someone died, and 14 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2012 | 4 | 3 |
| 2011 | 8 | 0 |
| 2010 | 6 | 6 |
| 2009 | 1 | 0 |
| 2008 | 4 | 3 |
| 2007 | 5 | 2 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 2 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2012 | 2012 Hyundai Veracruz SUV AWD | — | 15.9 % |
| 2011 | 2011 Hyundai Veracruz SUV 4WD | — | 15.9 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 6 model years, best variant per year. Combined consumption ranges from 12.4–13.3 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2012 | Veracruz · Sport utility vehicle · Regular gasoline | 14.3 | 10.1 | 12.4 |
| 2011 | Veracruz · Sport utility vehicle · Regular gasoline | 14.3 | 10.1 | 12.4 |
| 2010 | Veracruz · Sport utility vehicle · Regular gasoline | 14.3 | 10.1 | 12.4 |
| 2009 | Veracruz · Sport utility vehicle · Regular gasoline | 15.0 | 10.3 | 12.9 |
| 2008 | Veracruz 4X4 · Sport utility vehicle · Regular gasoline | 15.5 | 10.6 | 13.3 |
| 2007 | Veracruz 4X4 · Sport utility vehicle · Regular gasoline | 15.5 | 10.6 | 13.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
New registrations in Europe
753 new Hyundai Veracruz cars registered in the EU, Norway and Iceland between 2010 and 2013, from the European Environment Agency's CO₂ monitoring of every new car. In 2013 the largest markets were Belgium (2), Spain (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2013 | 3 | — |
| 2012 | 11 | — |
| 2011 | 49 | — |
| 2010 | 690 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Veracruz in 2 alerts. European versions can differ from the North American car.
A short circuit can occur in the ESP (Electronic Stability Program) unit. This increase the risk of the vehicle catching fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of …
A connection failure on the brake pedal switch may create a problem with the illumination of the rear brake lights. The symptom can be either delayed illumination or no illumination during braking when brake pedal is activated.
Safety Gate (European Commission) · CC0
Recalls
6 campaigns cover the Veracruz.
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.
Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2007-2008 HYUNDAI VERACRUZ VEHICLES MANUFACTURED FROM DECEMBER 26, 2006, THROUGH MARCH 21, 2008, AND MODEL YEAR 2007-2008 HYUNDAI SANTA FE VEHICLES MANUFACTURED FROM APRIL 19, 2006 THROUGH MARCH 20, 2008. THE CLOCK SPRING CONTACT ASSEMBLY FOR THE DRIVER'S AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MAY BECOME DAMAGED THROUGH USAGE OVER TIME. THE DRIVER'S AIR BAG ELECTRICAL CIRCUIT WILL EXPERIENCE A HIGH RESISTANCE CONDITION, POTENTIALLY CAUSING THE DRIVER'S AIR BAG TO NOT DEPLOY.
HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.
NHTSA recalls