Problems owners report
Complaints filed with NHTSA about the 2016 Mack CXU, by the system named in each complaint. One complaint can name several.
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 40 2016 CXU vehicles were involved in crashes on US public roads in which someone died; 7 people died inside them, and 4 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
3 Transport Canada recalls for the 2016 Mack CXU.
| 2017426 1 Sept 2017 | Steering On certain vehicles, the castellated nut and cotter pin on the steer axle may not have been tightened to specification. This could cause the tie rod to become l… |
| 2016495 11 Oct 2016 | Powertrain On certain vehicles, the cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may prematurely loosen. If the nut were to loosen and c… |
| 2015372 17 Aug 2015 | Brakes On certain vehicles, The chassis electrical harness and air brake lines may not have been properly secured at the crossmember. This could cause the electrical c… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of the Life Seal actuator.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2016 Mack CXU: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010857 | Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring. |
| 11008366 | CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. |
| 11006925 | CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions |
| 11006923 | CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak. |
| 11005410 | CBR: Telematics Gateway (TGW) Connect Ability Issues |
| 11003042 | CBR - Accelerator Pedal: Inspection Instructions |
| 11000831 | CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue. |
| 10253804 | CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran. |
| 10251333 | CBR -Telematics Gateway (TGW) Connect Ability Issues |
| 10251331 | CBR - Active "Set Park Brake" Message On Drivers Information Display (DID). |
| 10251329 | CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft. |
| 10251328 | CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. |
| 10249553 | CBR: TGW Will Not Connect After SIM Card Replacement |
| 10248108 | Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10244803 | CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018. |
| 10243453 | TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10241945 | TSB: Air Restriction Indicator |
| 10240202 | CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions |
| 10237374 | Service Literature Published and Released in May, 2023 |
| 10237351 | CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated |
| 10237348 | CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode |
| 10237342 | CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19 |
| 10235490 | TSB: Vibration Diagnostics |
NHTSA manufacturer communications (public domain)
NHTSA investigations
mDrive Transmission Failure to Disengage
NHTSA Office of Defects Investigation