Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 26 2014 CXU vehicles were involved in crashes on US public roads in which someone died; 1 person died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
14 Transport Canada recalls for the 2014 Mack CXU.
| 2016642 20 Dec 2016 | Steering On certain vehicles, the front hubs do not support the gross axle weight rating of the front axle. Specifically, 5,987 Kg (13,200 lbs.) rated front hubs were us… |
| 2016495 11 Oct 2016 | Powertrain On certain vehicles, the cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may prematurely loosen. If the nut were to loosen and c… |
| 2016079 18 Feb 2016 | Powertrain On certain vehicles, the cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may prematurely loosen. If the nut were to loosen and c… |
| 2015100 10 Mar 2015 | Accessories On certain vehicles, the fifth wheel remote unlocking switch may not work as designed. As a result, the driver may inadvertently release the 5th wheel latch wh… |
| 2015044 30 Jan 2015 | Brakes Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 121 - Air Brake Systems. These vehicles were built with insuffici… |
| 2014527 20 Nov 2014 | Electrical On certain model vehicles, water around the windshield can migrate into the Electronic Power Distribution Module and contaminate it. As a result, circuits may … |
| 2014146 22 Apr 2014 | Lights And Instruments On certain vehicles, the directional/hazard signal flasher may fail. Actuation of the turn signal or hazard lights in this condition would cause them to remain… |
| 2014147 22 Apr 2014 | Lights And Instruments Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. Conspicuity tap… |
| 2014148 22 Apr 2014 | Brakes On certain vehicles, the air brake supply tank pressure release valve may not have been installed at time of assembly. This could allow brake system pressure to… |
| 2014090 24 Mar 2014 | Engine On certain vehicles equipped with Cummins compressed natural gas engines, incorrect engine ECU programming could cause the exhaust system temperature to become … |
| 2013454 19 Dec 2013 | Accessories On certain model vehicles outfitted with an Automatic Over-Speed Protection system, the system may be incorrectly wired. This presents a potential risk in appl… |
| 2013345 7 Oct 2013 | Steering On certain vehicles, the tie rod end clamp bolts may not have been torqued to specification. As a result, the tie rod ends could separate from the tie rod, resu… |
| 2013346 7 Oct 2013 | Powertrain On certain vehicles, spindle nuts may have been installed incorrectly and could loosen, possibly resulting in the hub, wheel and tire assembly separating from t… |
| 2013161 10 May 2013 | Brakes On certain trucks, the cotter pin which retains the brake slack adjuster’s clevis pin may have been omitted during vehicle assembly. As a result, the clevis pi… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
No recall campaigns cover the 2014 Mack CXU.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2014 Mack CXU: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010857 | Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring. |
| 11008366 | CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. |
| 11006925 | CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions |
| 11006923 | CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak. |
| 11005410 | CBR: Telematics Gateway (TGW) Connect Ability Issues |
| 11003042 | CBR - Accelerator Pedal: Inspection Instructions |
| 11000831 | CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue. |
| 10253804 | CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran. |
| 10251333 | CBR -Telematics Gateway (TGW) Connect Ability Issues |
| 10251331 | CBR - Active "Set Park Brake" Message On Drivers Information Display (DID). |
| 10251329 | CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft. |
| 10251328 | CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. |
| 10249553 | CBR: TGW Will Not Connect After SIM Card Replacement |
| 10248108 | Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10244819 | CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start. |
| 10243453 | TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10241945 | TSB: Air Restriction Indicator |
| 10240202 | CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions |
| 10237374 | Service Literature Published and Released in May, 2023 |
| 10237351 | CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated |
| 10237348 | CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode |
| 10237342 | CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19 |
| 10235490 | TSB: Vibration Diagnostics |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PE20005 · Power train:manual transmissionopened 28 Apr 2020 · closed 4 Apr 2022
mDrive Transmission Failure to Disengage
NHTSA Office of Defects Investigation