Problems owners report
Complaints filed with NHTSA about the 2010 Mack CXU, by the system named in each complaint. One complaint can name several.
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NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 3 2010 CXU vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
9 Transport Canada recalls for the 2010 Mack CXU.
| 2015372 17 Aug 2015 | Brakes On certain vehicles, The chassis electrical harness and air brake lines may not have been properly secured at the crossmember. This could cause the electrical c… |
| 2014527 20 Nov 2014 | Electrical On certain model vehicles, water around the windshield can migrate into the Electronic Power Distribution Module and contaminate it. As a result, circuits may … |
| 2014146 22 Apr 2014 | Lights And Instruments On certain vehicles, the directional/hazard signal flasher may fail. Actuation of the turn signal or hazard lights in this condition would cause them to remain… |
| 2014147 22 Apr 2014 | Lights And Instruments Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. Conspicuity tap… |
| 2014053 21 Feb 2014 | Electrical On certain model vehicles, water around the windshield can migrate into the Electronic Power Distribution Module and contaminate it. As a result, circuits may … |
| 2012300 5 Sept 2012 | Lights And Instruments On certain trucks, an electrical short circuit in the fog light circuitry could result in a loss of low beam headlamp function. Loss of headlamp illumination, … |
| 2011261 21 Jul 2011 | Other On certain trucks, the clutch pedal assembly may have been manufactured incorrectly and could fail. This could allow the clutch pedal to fall to the floor, pro… |
| 2011146 31 Mar 2011 | Other On certain trucks, the bolts used to secure the fifth wheel hitch assembly to the frame may not have received adequate tightening torque during vehicle assembly… |
| 2010370 28 Oct 2010 | Other On certain trucks, the rear hold-down brackets that secure the battery box lid may be rotated too far forward, which may restrict the battery box lid from prope… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2010 Mack CXU: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11008366 | CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. |
| 11003042 | CBR - Accelerator Pedal: Inspection Instructions |
| 11000831 | CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue. |
| 10251333 | CBR -Telematics Gateway (TGW) Connect Ability Issues |
| 10251331 | CBR - Active "Set Park Brake" Message On Drivers Information Display (DID). |
| 10251329 | CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10241945 | TSB: Air Restriction Indicator |
| 10237374 | Service Literature Published and Released in May, 2023 |
| 10237342 | CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19 |
| 10237339 | CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP ) |
| 10235490 | TSB: Vibration Diagnostics |
| 10235489 | TSB: Stock Vehicle Storage and Maintenance |
| 10235486 | TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada |
| 10232613 | Mack MMD Alternator Pulley |
| 10232608 | Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10232599 | Flywheel Housing Thread Repair |
| 10232598 | Instrument Cluster Programming - Programming Fails Or Errors Display When Replacing An Instrument Cluster With A Newer Part Number (Conversion Kit) - US04 To US10 Chassis (9-Pin Diagnostic Connector) |
| 10222644 | 2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height. |
| 10222641 | 2008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake. |
| 10222630 | 2008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter. |
| 10222629 | 2008 Document reformatted to be published as a TSB in Impact. Fender mounted mirror washer kit. |
| 10222626 | 2008 Document reformatted to be published as a TSB in Impact. DPF outlet pipe heat shield. |
| 10222621 | 2008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Failing 5th wheel attachment bolts
NHTSA Office of Defects Investigation