Problems owners report
Complaints filed with NHTSA about the 2013 Ram 3500, by the system named in each complaint. One complaint can name several.
- Steering38
- Engine27
- Suspension18
- Electrical system17
- Fuel/propulsion system15
- Vehicle speed control15
- Power train12
- Unknown or other8
- Wheels7
- Fuel system, diesel5
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 1 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 14 2013 3500 vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them, and 4 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
20 Transport Canada recalls for the 2013 Ram 3500.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2021336 28 May 2021 | Wheels Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, so… |
| 2020312 8 Jul 2020 | Steering Issue: This recall is for certain replacement parts for use on Ram Heavy Duty trucks that were sold by dealer parts departments. This recall is not being cond… |
| 2019441 30 Aug 2019 | Structure Issue: On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out… |
| 2019420 21 Aug 2019 | Other Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempere… |
| 2019038 25 Jan 2019 | Steering Issue: On certain trucks, a nut in the steering system could loosen and cause a loss of steering control. This problem affects trucks equipped with a 4x4 styl… |
| 2018230 3 May 2018 | Accessories FCA Canada has determined that some Mopar gooseneck trailer hitch ball kits may not fully seat and lock into the truck hardware as intended. This can be caused … |
| 2017663 22 Dec 2017 | Accessories On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers… |
| 2017659 21 Dec 2017 | Powertrain On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the ste… |
| 2017441 13 Sept 2017 | Engine On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property dam… |
| 2016500 12 Oct 2016 | Electrical On certain vehicles equipped with a 220 amp alternator, frequent load cycling at the rated amperage capacity and particularly in hot ambient conditions could ca… |
| 2016214 12 May 2016 | Accessories *** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** Certain Mopar canv… |
| 2015383 27 Aug 2015 | Suspension On certain vehicles, the front suspension track bar frame bracket may have been improperly welded during the manufacturing process. As a result, bracket welds m… |
| 2015326 22 Jul 2015 | Airbag On certain 4-door pickup vehicles, the software in Occupant Restraint Control (ORC) module may contain side impact calibrations that are overly sensitive. This… |
| 2015330 22 Jul 2015 | Airbag On certain vehicles equipped with Electronic Vehicle Information Centers, the steering wheel wiring harness may wear against the driver frontal airbag retainer … |
| 2014449 9 Oct 2014 | Fuel System On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative … |
| 2013200 7 Jun 2013 | Lights And Instruments Certain vehicles may be equipped with headlight high-beams that do not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting and R… |
| 2013201 7 Jun 2013 | Lights And Instruments Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting and Retroreflective Devices. The vehicles may not g… |
| 2013198 7 Jun 2013 | Lights And Instruments Certain vehicles may not comply with Canada Motor Vehicle Safety Standard (CMVSS) 101 - Controls and Displays and CMVSS 105 - Brake Systems. The brake malfuncti… |
| 2013104 5 Apr 2013 | Engine On certain vehicles, heat buildup can occur under the engine cover, potentially resulting in an underhood fire causing injury and/or property damage. Correction… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2013 Ram 3500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010205 | Plate - Planetary |
| 11002737 | Emission Recall 67A D Truck Engine Calibration |
| 11002526 | EMISSION RECALL 67A D Truck Engine Calibration |
| 11001134 | "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension" |
| 11001125 | "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension" |
| 11001049 | Warranty Bulletin D-24-10 (XQ1) Emission Control System Components Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2) |
| 11001020 | On Board Diagnosis (OBD) Monitor Readiness Information |
| 10251812 | Emission Recall 67A D Truck Engine Calibration |
| 10248914 | Emission Recall 67A - D Truck Engine Calibration |
| 10248846 | Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library: 02 - Front Suspension / Wheel Alignment / Standard Procedure / TOE SETTING PROCEDURE FOR TRUCKS WITH DRAG LINK RECALL WELD ~ |
| 10248517 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10244356 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10243209 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 10243208 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 10242795 | 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion. |
| 10242717 | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 10239957 | Water Quality When Mixed With Engine Coolant |
| 10236933 | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK |
| 10231999 | 6.7L Diagnostic and System Improvements |
| 10231993 | 6.7L Diagnostic and System Improvements |
| 10231991 | Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination |
| 10231989 | Powertrain Diagnostic And System Enhancements |
| 10231979 | Mirror Tilt In Reverse Feature Is Not Functioning Correctly |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
Steering loss due to linkage separation
Software security vulnerability
NHTSA Office of Defects Investigation