Problems owners report
Complaints filed with NHTSA about the 2023 Ram ProMaster, by the system named in each complaint. One complaint can name several.
- Steering39
- Electrical system25
- Engine and engine cooling15
- Engine10
- Forward collision avoidance8
- Fuel/propulsion system8
- Unknown or other6
- Service brakes4
- Lane departure4
- Power train4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Ram ProMaster CV FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Optional
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
6 Transport Canada recalls for the 2023 Ram ProMaster.
| 2025578 23 Oct 2025 | Engine Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan… |
| 2025273 22 May 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian re… |
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024338 13 Jun 2024 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2024327 6 Jun 2024 | Structure Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, th… |
| 2024115 22 Feb 2024 | Seats And Restraints Issue: On certain vehicles, the driver seat belt buckle may not have been manufactured correctly. As a result, the reminder chime and visual tell-tale may stay… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2023 Ram ProMaster: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009473 | "Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: FCW light on This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing" |
| 11008757 | FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 9 |
| 11008354 | Warranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev. E 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification |
| 11008351 | Clearance Lamps do Not Turn Off |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11007843 | "Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: FCW light on. This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing." |
| 11006513 | B1053-64 RFHM (KIN COMMUNICATION) - SIGNAL PLAUSIBILITY FAILURE. Vehicle May Not Start. |
| 11006214 | Front Door Intermittently Will Not Unlock With Key Fob. |
| 11005700 | "Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. Cannot change satellite stations, display shows one station on screen but is playing another. Battery drain. A Black screen after clicking accept at start up (Rearview camera functions normally). Radio resets (Rearview camera functions normally). Wireless connectivity disconnecting. CarPlay icon does not appear in device manager. Audio disruptions. SXMT inoperative. Audio mute. P |
| 11005203 | Engine Oil Leak |
| 11005078 | Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002823 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002761 | "Engine Ticking Noise Customers may experience the following: Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. " |
| 11002749 | PAD KIT - FRONT DISC BRAKE |
| 11002531 | Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage |
| 11001760 | PAD KIT - FRONT DISC BRAKE |
| 11001459 | Suspected Engine Coolant Leak |
| 11001198 | Suspected Engine Coolant Leak |
| 11001042 | No Crank No Start, Malfunction Indicator Lamp (MIL) on |
| 11001040 | Vehicle Will Not Shut Off with Ignition Switch. Yellow Key Light and Message Service Passive Entry Vehicle Will Not Shut Off or Restart To Shut Off Vehicle See Vehicle Settings Displayed in Cluster |
| 11000824 | "GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud |
| 11000609 | PAD KIT - FRONT DISC BRAKE |
| 11000195 | "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnos |
| 10251848 | Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of Power Steering Assist
NHTSA Office of Defects Investigation