Problems owners report
Complaints filed with NHTSA about the 2024 Ram ProMaster, by the system named in each complaint. One complaint can name several.
- Electrical system3
- Forward collision avoidance3
- Engine3
- Unknown or other2
- Steering2
- Lane departure1
- Visibility1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Ram ProMaster BEV CV FWD | — | 0.0 % |
| 2024 Ram ProMaster CV FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Optional
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
6 Transport Canada recalls for the 2024 Ram ProMaster.
| 2025578 23 Oct 2025 | Engine Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan… |
| 2025530 6 Oct 2025 | Powertrain Issue: On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss … |
| 2025273 22 May 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian re… |
| 2024562 26 Sept 2024 | High Voltage Issue: On one vehicle, under certain conditions, a software problem could cause a loss of power to the wheels. Note: This recall only affects certain RAM Pr… |
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024327 6 Jun 2024 | Structure Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, th… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2024 Ram ProMaster: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011705 | Brake Light Switch Service Information. |
| 11009539 | Park Assist Warning May Appear When There is No Object Behind the Vehicle |
| 11009472 | "Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: FCW light on. This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing. " |
| 11009026 | "C-Pillar Paint Mismatch The customer may comment on the following: Exterior paint color on leading edge of right body side panel mismatches the C-Pillar This bulletin involves refinishing the right side sliding door and rear body side panel. " |
| 11008910 | "Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Code (DTC): P0032 - O2-Sensor 1/1 Heater Circuit High. P0038 - O2-Sensor 1/2 Heater Circuit High. P0052 - O2-Sensor 2/1 Heater Circuit High. P0058 - O2-Sensor 2/2 Heater Circuit High. This bulletin involves reprogramming the PCM with the latest available software and possibly replacing one or more Oxygen (O2) sensors." |
| 11008757 | FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 9 |
| 11008749 | "Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Code (DTC): P0032 - O2-Sensor 1/1 Heater Circuit High. P0038 - O2-Sensor 1/2 Heater Circuit High. P0052 - O2-Sensor 2/1 Heater Circuit High. P0058 - O2-Sensor 2/2 Heater Circuit High. This bulletin involves reprogramming the PCM with the latest available software and possibly replacing one or more Oxygen (O2) sensors." |
| 11008354 | Warranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev. E 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification |
| 11008351 | Clearance Lamps do Not Turn Off |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11007952 | "R1H Radio Software USB Update to U31.42 The following software enhancements are available: Improvements to CarPlay, Android Auto and navigation media screen. This bulletin involves updating the software to U31.42." |
| 11007664 | "Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: FCW light on. This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing." |
| 11006625 | "Cargo Floor Gap Customer's vehicle may have been built with the following: Visible gap in cargo floor Fig. 1. This bulletin involves filling the gap in the cargo floor pan and painting the area to match. " |
| 11006624 | "Coolant Recovery Bottle Leak Customers may comment on the following: Coolant is leaking. This bulletin involves inspecting the coolant recovery bottle and possibly replacing it Fig. 1." |
| 11006513 | B1053-64 RFHM (KIN COMMUNICATION) - SIGNAL PLAUSIBILITY FAILURE. Vehicle May Not Start. |
| 11006214 | Front Door Intermittently Will Not Unlock With Key Fob. |
| 11005203 | Engine Oil Leak |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002823 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002531 | Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage |
| 11001964 | Customer Satisfaction Notification 59B VSIM Jumper Harness |
| 11001760 | PAD KIT - FRONT DISC BRAKE |
| 11001459 | Suspected Engine Coolant Leak |
| 11001281 | "Rear Cargo Door Glass Shattered Customers may experience the following: Rear cargo door glass shattered. This bulletin involves inspecting and possibly replacing the glass on both rear cargo doors." |
| 11001198 | Suspected Engine Coolant Leak |
NHTSA manufacturer communications (public domain)