The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA's own wording · initiated by MFR
Vehicles covered
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Pacifica | 2021 | 375 | 7 |
| Chrysler Pacifica | 2022 | 218 | 10 |
| Chrysler Pacifica | 2023 | 155 | 14 |
| Chrysler Voyager | 2022 | 5 | 5 |
| Dodge Durango | 2021 | 204 | 8 |
| Dodge Durango | 2022 | 60 | 7 |
| Jeep Compass | 2022 | 225 | 4 |
| Jeep Compass | 2023 | 49 | 2 |
| Jeep Grand Cherokee | 2021 | 409 | 12 |
| Jeep Grand Cherokee | 2022 | 265 | 13 |
| Jeep Grand Cherokee | 2023 | 402 | 21 |
| Jeep Grand Wagoneer | 2022 | 63 | 10 |
| Jeep Grand Wagoneer | 2023 | 49 | 8 |
| Jeep Wagoneer | 2022 | 209 | 10 |
| Jeep Wagoneer | 2023 | 115 | 9 |
| Ram 1500 | 2022 | 628 | 16 |
| Ram 2500 | 2022 | 181 | 12 |
| Ram 3500 | 2022 | 190 | 12 |
| Ram ProMaster | 2022 | 68 | 9 |
| Ram ProMaster | 2023 | 95 | 6 |
Other back over prevention recalls in 2024
34 of the 950 recall campaigns reported to NHTSA in 2024 concerned the back over prevention; Chrysler (FCA US, LLC) filed 225 campaigns in all.
| 24V951000 20 Dec 2024 | Ford Motor Company |
| 24V944000 19 Dec 2024 | Chrysler (FCA US, LLC) |
| 24V947000 19 Dec 2024 | Jaguar Land Rover North America, LLC |
| 24V928000 12 Dec 2024 | Oshkosh Corporation |
| 24V892000 26 Nov 2024 | Maserati North America, Inc. |
| 24V879000 21 Nov 2024 | Hyundai Motor America |
| 24V875000 20 Nov 2024 | Volkswagen Group of America, Inc. |
| 24V858000 14 Nov 2024 | General Motors, LLC |
NHTSA recalls (public domain) · all recalls of 2024