Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2022 | 0 | 0 |
| 2021 Avalon Hybrid | 6 | 1 |
| 2020 Avalon Hybrid | 0 | 3 |
| 2019 Avalon Hybrid | 1 | 3 |
| 2018 Avalon Hybrid | 1 | 1 |
| 2017 Avalon Hybrid | 0 | 1 |
| 2016 Avalon Hybrid | 2 | 2 |
| 2015 Avalon Hybrid | 12 | 2 |
| 2014 Avalon Hybrid | 18 | 2 |
| 2013 Avalon Hybrid | 23 | 3 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Unknown or other10
- Air bags10
- Vehicle speed control8
- Forward collision avoidance8
- Electrical system7
- Service brakes6
- Engine5
- Structure4
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 10 model-year variants; 10 of 10 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2022 | 2022 Toyota AVALON HYBRID 4 DR FWD | ★★★★★ | 10.5 % |
| 2021 | 2021 Toyota AVALON HYBRID 4 DR FWD | ★★★★★ | 10.5 % |
| 2020 | 2020 Toyota AVALON HYBRID 4 DR FWD | ★★★★★ | 10.5 % |
| 2019 | 2019 Toyota Avalon Hybrid 4 DR FWD | ★★★★★ | 10.5 % |
| 2018 | 2018 Toyota Avalon Hybrid 4 DR FWD | ★★★★★ | 10.7 % |
| 2017 | 2017 Toyota Avalon Hybrid 4 DR FWD | ★★★★★ | 10.7 % |
| 2016 | 2016 Toyota Avalon HYBRID 4 DR FWD | ★★★★★ | 10.7 % |
| 2015 | 2015 Toyota Avalon HYBRID 4 DR FWD | ★★★★★ | 10.7 % |
| 2014 | 2014 Toyota Avalon HYBRID 4 DR FWD | ★★★★★ | 10.7 % |
| 2013 | 2013 Toyota Avalon Hybrid 4 DR FWD | ★★★★★ | 10.7 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
10 campaigns cover the Avalon Hybrid.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Camry Hybrid and Avalon Hybrid vehicles. The front drive shaft may separate.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
NHTSA recalls