Problems owners report
Complaints filed with NHTSA about the 2002 Toyota Prius, by the system named in each complaint. One complaint can name several.
- Steering80
- Tires18
- Electrical system18
- Service brakes, hydraulic14
- Vehicle speed control12
- Engine and engine cooling11
- Power train9
- Suspension8
- Service brakes4
- Unknown or other3
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 11 injuries and 5 deaths reported
Compared with other years
20012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 9 2002 Prius vehicles were involved in crashes on US public roads in which someone died; 6 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2002 Toyota Prius failed the safety check 2.59% of the time — 29% more often than the average 2002 passenger car (2.00%). Median odometer at inspection: 160,587 miles.
386first inspections
2.59%failed on safety
160,587 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the United Kingdom
32 cars built in 2002 were licensed for the road at the end of 2025, and 25 more were declared off the road (SORN).
32licensed, end of 2025
56%of those still registered are on the road
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In New Zealand
38 2002 cars are on the New Zealand register; 97% arrived as used imports, 0% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Fuel consumption
Official Canadian test results for 1 variant: combined 5.6 L/100 km (about 42 mpg US), CO₂ 129 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Prius · Compact · Regular gasoline | 5.5 | 5.7 | 5.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2002 Toyota Prius.
| 2011212 1 Jun 2011 | Steering On certain vehicles, the nuts which secure the pinion shaft inside the steering gear box may not have received adequate tightening torque during the assembly pr… |
| 2006181 18 Jul 2006 | Engine On certain vehicles, improper manufacturing of the Crankshaft Position Sensor body could cause engine oil to penetrate the seal and enter the sensor wiring conn… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
11V304000 · Steering1 Jun 2011 · 52,377 vehicles
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.
06V266000 · Engine and engine cooling19 Jul 2006 · 34,771 vehicles
ON CERTAIN PASSENGER VEHICLES, DUE TO IMPROPER MOLDING OF THE RESIN BODY OF THE CRANKSHAFT POSITION SENOR INSTALLED ON THE ENGINE BLOCK, ENGINE OIL MAY PENETRATE THE SEAL AND ENTER THE SENSOR WIRING CONNECTOR. THE WIRE HARNESS CONNECTOR MAY NOT BE SUFFICIENTLY ATTACHED TO THE LOCKING TAB OF THE SENSOR WIRING CONNECTOR.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Toyota told its dealers about the 2002 Toyota Prius: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 635861 | SOME VEHICLES MAY EXHIBIT A MASTER, HYBRID AND MALFUNCTION INDICATOR WARNING LIGHT ON WITH DIAGNOSTIC TROUBLE CODE P1120 SET. *TT |
| 635855 | MASTER, HYBRID AND MALFUNCTION INDICATOR LAMP WARNING LIGHT ON WITH DIAGNOSTIC TROUBLE CODE P3190, P3191 AND P3101. *TT |
| 634011 | TECHNICAL INFORMATION REGARDING NAVIGATION, ENERGY MONITOR, CONSUMPTION AND CASSETTE EJECT MALFUNCTION. *TT |
| 634009 | SOME VEHICLES MAY EXPERIENCE A MALFUNCTION INDICATOR LIGHT ON WITH DIAGNOSTIC TROUBLE CODE P1436 STORED IN THE ENGINE CONTROL MODULE (ECM). *TT |
| 633999 | SOME VEHICLES MAY EXHIBIT A MASTER, HYBRID AND MALFUNCTION INDICATOR WARNING LIGHT ON CONDITION IF AN ABNORMALLY LOW ENGINE POWER OUTPUT HAS BEEN DETECTED DURING A PARTICULAR DRIVE CYCLE. *TT |
| 633875 | THIS PURPOSE OF THIS BULLETIN IS TO CLARIFY THE NAVIGATION SYSTEM SPECIFICATIONS FOR CERTAIN VEHICLES. *TT |
| 11007445 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation |
| 11007444 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. |
| 11007443 | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, |
| 11006151 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation |
| 11006150 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. |
| 11006149 | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, |
| 11005153 | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. |
| 11005149 | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. |
| 11003649 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation |
| 11003647 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated. |
| 11003644 | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, |
| 11003594 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation |
| 11003592 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated. |
| 11003589 | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, |
| 10253223 | This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. |
| 10251070 | OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18. |
| 10244113 | TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate. |
| 10238157 | TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. |
| 10214323 | TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions |
NHTSA manufacturer communications (public domain)
NHTSA investigations
DP22005 · Electrical system:propulsion systemopened 27 Jan 2023 · closed 7 Aug 2023
Pedestrian alert sounds
NHTSA Office of Defects Investigation