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CarsLore / Toyota / Prius / 2017

2017 Toyota Prius

91 owner complaints — #17 of 27 Prius model years. 3 recalls, 25 service bulletins.

91complaints · 12 crashes, 2 fires
3recalls
25manufacturer bulletins
14,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2017 Toyota Prius, by the system named in each complaint. One complaint can name several.

  • Visibility/wiper17
  • Service brakes14
  • Vehicle speed control13
  • Fuel/propulsion system12
  • Engine12
  • Unknown or other11
  • Electrical system11
  • Structure7
  • Steering7
  • Wheels4

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 7 injuries and 0 deaths reported

Compared with other years

’98’02’05’08’11’14’17’20’23’2691’98’02’05’08’11’14’17’20’23’2691

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 33 2017 Prius vehicles were involved in crashes on US public roads in which someone died; 20 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2017 Toyota Prius failed the safety check 1.70% of the time — 5% less often than the average 2017 passenger car (1.79%). Median odometer at inspection: 64,821 miles.

24,303first inspections
1.70%failed on safety
64,821 mimedian odometer
0.0%2.1%4.1%’01’03’05’07’09’11’13’15’17’19’21’23’25’271.7%0.0%2.1%4.1%’01’04’07’10’13’16’17’19’22’25’271.7%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2017

18,443 new Toyota Prius cars were registered in the EU, Norway and Iceland in 2017; the largest markets were the United Kingdom (5,958), France (3,677), Germany (2,212).

Average mass
1,509 kg
Average CO₂
102 g/km (WLTP)
Average power
73 kW
Fuel type recorded
Petrol 90% · Petrol/electric 9.2%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2017 Toyota Prius cars on Dutch roads are the 1.8 hybrid (72 kW, 97 hp) and 1.8 hybrid (73 kW, 98 hp).

EnginePowerCarsShare
1.8 hybrid72 kW 97 hp57069%
1.8 hybrid73 kW 98 hp25331%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

827 first registered in 2017 are on Dutch roads; 39% arrived later as imports. Median list price when new: €35,790.

51.0%had an APK defect recorded since June 2022
97.4%logical odometer history
1.2%with a recall still open

Most common APK defects

Colours

Grey 30%White 23%Black 19%Blue 12%Red 11%Brown 4%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

10,351 cars built in 2017 were licensed for the road at the end of 2025, and 152 more were declared off the road (SORN).

10,351licensed, end of 2025
99%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 15,405 of these cars first registered in 2017 took their annual MOT test. 87% passed first time; among all cars first registered in 2017 the figure was 82%.

87%passed first time
82%all cars from 2017
95,000 miaverage mileage at the test (all cars 50,600 mi)
Failed onThese carsAll cars from 2017
Lamps, reflectors and electrical equipment4.1%4.7%
Tyres3.9%5.7%
Visibility3.1%3.5%
Brakes1.7%3.6%
Suspension1.5%3.1%
Road Wheels0.3%0.3%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

330 of these cars first registered in 2017 were in use in Finland on 30 Jun 2026, with an average of 137,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

2,413 2017 cars are on the New Zealand register; 90% arrived as used imports, 10% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2017 Toyota Prius 5 HB FWD★★★★★★★★★☆★★★★★★★★★☆10.7 %
Electronic stability control
Standard
Forward collision warning
Optional
Lane departure warning
Optional
Best overall rating
5 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 1 variant: combined 4.5 L/100 km (about 52 mpg US), CO₂ 105 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Prius · Mid-size · Regular gasoline1.8 L, 4 cyl.AV4.44.64.5105

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

5 Transport Canada recalls for the 2017 Toyota Prius.

2021723
24 Nov 2021
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicl…
2019434
28 Aug 2019
Electrical
Issue: On certain vehicles, a connection in the main wire harness may have been damaged during assembly. This could cause hybrid drive system to shut down, an…
2018477
5 Sept 2018
Electrical
On certain vehicles, the hybrid vehicle Power Control Unit connector cover could come into contact with the wiring harness and could cause wear on the wiring in…
2017363
20 Jul 2017
Electrical
On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each …
2016501
12 Oct 2016
Brakes
On certain vehicles, the parking brake cables may disengage from the crank lever at the rear caliper. This could cause the parking brake to become inoperative.…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

18V579000 · Electrical system5 Sept 2018 · 192,347 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.

17V295000 · Tires2 May 2017 · 409 vehicles

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

16V741000 · Parking brake14 Oct 2016 · 91,585 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Toyota told its dealers about the 2017 Toyota Prius: known faults, fixes and updates.

BulletinSummary
11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary
11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary
11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary
11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary
11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
11003636Some 2020 2024 Corolla HV, 2017 2022 Prius Prime, and 2016 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019 (Throttle Actuator "A" Control Motor Circuit Current Above Threshold), or P211172 (Throttle Actuator "A" Control System Actuator Stuck Open) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. REVISION NOTICE April 17, 2024 Rev1
11003619Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
11003602Some 2020 2024 Corolla HV, 2017 2022 Prius Prime, and 2016 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019 (Throttle Actuator "A" Control Motor Circuit Current Above Threshold), or P211172 (Throttle Actuator "A" Control System Actuator Stuck Open) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition
11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation
11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint,
11003581Some 2020 2024 Corolla HV, 2017 2022 Prius Prime, and 2016 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019 (Throttle Actuator "A" Control Motor Circuit Current Above Threshold), or P211172 (Throttle Actuator "A" Control System Actuator Stuck Open) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. REVISION NOTICE April 17, 2024 Rev1
11003564Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
11003547Some 2020 2024 Corolla HV, 2017 2022 Prius Prime, and 2016 2022 Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P210015 (Throttle Actuator "A" Control Motor Circuit Short to Battery or Open), or P210019 (Throttle Actuator "A" Control Motor Circuit Current Above Threshold), or P211172 (Throttle Actuator "A" Control System Actuator Stuck Open) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition
10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

NHTSA manufacturer communications (public domain)

NHTSA investigations

DP22005 · Electrical system:propulsion systemopened 27 Jan 2023 · closed 7 Aug 2023

Pedestrian alert sounds

NHTSA Office of Defects Investigation