The defect
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
The risk
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler PT Cruiser | 2002 |
| Jeep Grand Cherokee | 2002 |
Components: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler PT Cruiser | 2002 | 511 | 3 |
| Jeep Grand Cherokee | 2002 | 1,476 | 10 |
Other electrical system recalls in 2001
35 of the 461 recall campaigns reported to NHTSA in 2001 concerned the electrical system; DAIMLERCHRYSLER CORPORATION filed 203 campaigns in all.
| 01V387000 17 Dec 2001 | FREIGHTLINER CORPORATION |
| 01V370000 13 Dec 2001 | PIERCE MANUFACTURING,INC. |
| 01V366000 4 Dec 2001 | MERCEDES-BENZ USA, LLC. |
| 01V369000 20 Nov 2001 | AMERICAN TRANSPORTATION CORP. |
| 01V350000 15 Nov 2001 | AMERICAN TRANSPORTATION CORP. |
| 01V294000 17 Sept 2001 | KAWASAKI MOTORS CORP. |
| 01V292000 10 Sept 2001 | MONACO COACH CORP. |
| 01V253000 2 Aug 2001 | DAIMLERCHRYSLER CORPORATION |
NHTSA recalls (public domain) · all recalls of 2001