Problems owners report
Complaints filed with NHTSA about the 2002 Jeep Grand Cherokee, by the system named in each complaint. One complaint can name several.
- Air bags486
- Visibility323
- Service brakes, hydraulic153
- Engine and engine cooling146
- Seats91
- Electrical system85
- Power train58
- Steering41
- Vehicle speed control38
- Fuel system, gasoline35
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 97 injuries and 4 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 80 2002 Grand Cherokee vehicles were involved in crashes on US public roads in which someone died; 50 people died inside them, and 32 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2002 Jeep Grand Cherokee failed the safety check 2.39% of the time — 19% more often than the average 2002 passenger car (2.00%). Median odometer at inspection: 158,544 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Engines
The most common engines in 2002 Jeep Grand Cherokee cars on Dutch roads are the 4.7 petrol (164 kW, 220 hp) and 4.7 petrol (190 kW, 255 hp).
| Engine | Power | Cars |
|---|---|---|
| 4.7 petrol | 164 kW 220 hp | 26 |
| 4.7 petrol | 190 kW 255 hp | 25 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
71 first registered in 2002 are on Dutch roads; 17% arrived later as imports.
Most common APK defects
- Stuur- of fuseekogel met slijtage kleiner of gelijk 1,0 mm46
- Bandenspanning niet op juiste waarde29
- Overmatige vloeistoflekkage overige vloeistoffen25
- Stofhoes aandrijfas beschadigd en dicht niet af19
- Remleiding door corrosie aangetast18
- Band onvoldoende profiel17
- Dimlicht onjuist afgesteld16
- Band beschadigd13
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
204 cars built in 2002 were licensed for the road at the end of 2025, and 820 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 284 of these cars first registered in 2002 took their annual MOT test. 53% passed first time; among all cars first registered in 2002 the figure was 58%.
| Failed on | These cars | All cars from 2002 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 25.0% | 20.8% |
| Brakes | 22.2% | 13.6% |
| Suspension | 17.6% | 15.8% |
| Body, chassis, structure | 13.0% | 9.7% |
| Visibility | 6.3% | 7.7% |
| Steering | 6.0% | 4.0% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In New Zealand
85 2002 cars are on the New Zealand register; 14% arrived as used imports, 82% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Recalls in Canada
11 Transport Canada recalls for the 2002 Jeep Grand Cherokee.
| 2015040 28 Jan 2015 | Airbag On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/… |
| 2013222 26 Jun 2013 | Structure Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The… |
| 2012378 9 Nov 2012 | Airbag On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag, side curtain airbag and/or sea… |
| 2009138 12 May 2009 | Electrical On certain vehicles, the plastic blades of the cooling fan may separate and penetrate the shroud. If this occurs while the hood is open, a person in the vicinit… |
| 2009109 14 Apr 2009 | Other On certain vehicles, the front seat electric heater elements provided as a repair for recall 2006135 (Chrysler F17), or provided as an aftermarket service part,… |
| 2006136 8 Jun 2006 | Electrical On certain vehicles, the plastic blades of the cooling fan may separate and penetrate the shroud. If this occurs while the hood is open, a person in the vicinit… |
| 2002074 17 Apr 2002 | Engine Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylin… |
| 2002010 17 Jan 2002 | Fuel System Certain sport utility vehicles equipped with a brush guard fail to comply with the requirements of C.M.V.S.S. no. 301, "fuel system integrity." The onboard refu… |
| 2002002 3 Jan 2002 | Fuel System Certain sport utility vehicles. The fuel inlet check valve could stick in the partially open position. This condition could cause fuel to spill out of the fill… |
| 2001279 27 Nov 2001 | Fuel System Certain sport utility vehicles. The onboard vapor recovery system vent hose may have been misrouted. This could allow water to enter the canister, which can cau… |
| 2001227 12 Sept 2001 | Electrical Certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2002 Jeep Grand Cherokee: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 635725 | SUBJECT REGARDING OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT |
| 635721 | SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT |
| 635699 | CUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT |
| 634272 | FLASH PROGRAMMING FAILURE RECOVERY. *SLC |
| 634110 | SUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES. *SLC |
| 634090 | SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC |
| 634087 | SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC |
| 634082 | CHROME WHEEL CARE. *SLC |
| 634077 | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC |
| 633985 | SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC |
| 633983 | SUBJECT REGARDING SQUEAK LIKE SOUND FROM FRONT BUMPER CROSSMEMBER. *SLC |
| 633964 | SUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE. *SLC |
| 633961 | SUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION. *SLC |
| 633955 | SUBJECT REGARDING MOPAR FRONT AIR DEFLECTOR (BUG GUARD) POSSIBLY INDUCING AIR TURBULENCE OR WHISTLE. *SLC |
| 633943 | SUBJECT REGARDING THE LEFT REAR SEAT BACK REQUIRING HIGHER CLOSING EFFORT TO LATCH. *SLC |
| 633935 | NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS. *SLC |
| 633476 | SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES. *SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT |
| 633461 | SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC |
| 628247 | A CONDITION MAY EXIST WITH PREMATURE FUEL NOZZLE SHUT-OFF WHEN FILLING VEHICLE FUEL TANK. *TT |
| 628194 | EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT |
| 625650 | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT |
| 625620 | SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT |
| 625614 | EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. *TT |
| 623312 | INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC |
| 623123 | CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION (BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. *SLC |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Jeep inadvertent air bag deployment
Crash Related Fuel Tank Fires
Crash Related Fuel Tank Fires
Fuel Storage System Crash Related Fires
FAN BLADE FAILURE (ENGINE COOLING FAN)
ENGINE COOLING FAN BLADE FAILURE
ROLL-AWAY IN REVERSE WHEN PARKED
NHTSA Office of Defects Investigation