The defect
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
The risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
The remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Sprinter 2500 | 2014, 2015 |
| Mercedes-Benz Sprinter 3500 | 2014, 2015 |
Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Sprinter 2500 | 2014 | 38 | 6 |
| Mercedes-Benz Sprinter 2500 | 2015 | 23 | 14 |
| Mercedes-Benz Sprinter 3500 | 2014 | 55 | 7 |
| Mercedes-Benz Sprinter 3500 | 2015 | 37 | 15 |
Other engine and engine cooling recalls in 2014
48 of the 770 recall campaigns reported to NHTSA in 2014 concerned the engine and engine cooling; Mercedes-Benz USA, LLC - DBA Sprinter filed 3 campaigns in all.
| 14V771000 3 Dec 2014 | Prevost Cars, Inc. |
| 14V762000 1 Dec 2014 | Mercedes-Benz USA, LLC. |
| 14V664000 22 Oct 2014 | Spartan Motors, Inc. |
| 14V666000 22 Oct 2014 | Elgin Sweeper Company Inc. |
| 14V574000 19 Sept 2014 | Navistar, Inc. |
| 14V562000 12 Sept 2014 | Mitsubishi Motors North America, Inc. |
| 14V551000 10 Sept 2014 | Mack Trucks, Inc. |
| 14V516000 26 Aug 2014 | Volkswagen of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2014