Complaints by model year
Each bar is one model year. Highlighted: 2014. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 3 | 3 |
| 2023 Sprinter 3500 | 17 | 6 |
| 2022 Sprinter 3500 | 8 | 6 |
| 2021 Sprinter 3500 | 8 | 16 |
| 2020 Sprinter 3500 | 13 | 22 |
| 2019 Sprinter 3500 | 27 | 41 |
| 2018 Sprinter 3500 | 9 | 10 |
| 2017 Sprinter 3500 | 28 | 9 |
| 2016 Sprinter 3500Most complaints | 62 | 16 |
| 2015 Sprinter 3500 | 37 | 15 |
| 2014 Sprinter 3500Most complaints | 55 | 7 |
| 2013 Sprinter 3500 | 45 | 5 |
| 2012 Sprinter 3500 | 21 | 4 |
| 2011 Sprinter 3500 | 8 | 4 |
| 2010 Sprinter 3500 | 4 | 6 |
| 2009 | 1 | 1 |
| 2008 | 1 | 0 |
| 2007 | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Air bags71
- Vehicle speed control64
- Service brakes64
- Electronic stability control (esc)60
- Electrical system41
- Power train35
- Wheels30
- Unknown or other30
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 2 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2013 | 2013 Mercedes-Benz Sprinter 3500 CAB CHASSIS RWD | — | 0.0 % |
| 2012 | 2012 Mercedes-Benz Sprinter 3500 CAB CHASSIS RWD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
91 campaigns cover the Sprinter 3500; the latest 12 are below.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
NHTSA recalls