The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
The risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
The remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Sprinter 1500 | 2023 |
| Mercedes-Benz Sprinter 2500 | 2023 |
| Mercedes-Benz Sprinter 3500 | 2023 |
| Mercedes-Benz Sprinter 4500 | 2023 |
Components: ELECTRICAL SYSTEM:WIRING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2023 | 2 | 6 |
| Mercedes-Benz Sprinter 2500 | 2023 | 19 | 7 |
| Mercedes-Benz Sprinter 3500 | 2023 | 17 | 6 |
| Mercedes-Benz Sprinter 4500 | 2023 | 0 | 6 |
Other electrical system recalls in 2024
178 of the 950 recall campaigns reported to NHTSA in 2024 concerned the electrical system; Daimler Vans USA, LLC filed 126 campaigns in all.
| 24V969000 23 Dec 2024 | Nissan North America, Inc. |
| 24V966000 23 Dec 2024 | Storyteller Overland |
| 24V954000 20 Dec 2024 | Ford Motor Company |
| 24V959000 20 Dec 2024 | Gillig, LLC |
| 24V942000 19 Dec 2024 | Chrysler (FCA US, LLC) |
| 24V940000 18 Dec 2024 | Polestar Automotive USA, Inc. |
| 24V932000 16 Dec 2024 | Mitsubishi Fuso Truck of America, Inc. |
| 24V930000 13 Dec 2024 | Daimler Vans USA, LLC |
NHTSA recalls (public domain) · all recalls of 2024