The defect
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
The risk
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
The remedy
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2016, 2017 |
Components: LANE DEPARTURE: BLIND SPOT DETECTION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2016 | 127 | 13 |
| Mercedes-Benz Metris | 2017 | 29 | 14 |
Other lane departure recalls in 2017
2 of the 810 recall campaigns reported to NHTSA in 2017 concerned the lane departure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 17V804000 14 Dec 2017 | Daimler Vans USA, LLC |
NHTSA recalls (public domain) · all recalls of 2017