The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
The risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Metris | 2015, 2016, 2017 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Metris | 2015 | 1 | 3 |
| Mercedes-Benz Metris | 2016 | 127 | 13 |
| Mercedes-Benz Metris | 2017 | 29 | 14 |
Other steering recalls in 2017
47 of the 810 recall campaigns reported to NHTSA in 2017 concerned the steering; Daimler Vans USA, LLC filed 126 campaigns in all.
| 17V791000 8 Dec 2017 | JH Global Services, Inc. |
| 17V714000 14 Nov 2017 | Mercedes-Benz USA, LLC. |
| 17V642000 12 Oct 2017 | HME, Inc. |
| 17V641000 11 Oct 2017 | Caterpillar Inc. |
| 17V631000 9 Oct 2017 | E-One Incorporated |
| 17V629000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V628000 6 Oct 2017 | Daimler Trucks North America LLC |
| 17V608000 29 Sept 2017 | Kia Motors America |
NHTSA recalls (public domain) · all recalls of 2017