The defect
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
The risk
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
The remedy
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| NEW Flyer XD40 | 2018 |
| NEW Flyer XDE60 | 2018 |
| NEW Flyer XE60 | 2019 |
| NEW Flyer XN40 | 2018, 2019 |
Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| NEW Flyer XD40 | 2018 | 0 | 3 |
| NEW Flyer XDE60 | 2018 | 0 | 7 |
| NEW Flyer XE60 | 2019 | 0 | 6 |
| NEW Flyer XN40 | 2018 | 0 | 3 |
| NEW Flyer XN40 | 2019 | 0 | 4 |
Other visibility recalls in 2019
23 of the 880 recall campaigns reported to NHTSA in 2019 concerned the visibility; New Flyer of America Inc. filed 7 campaigns in all.
| 19V918000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V905000 18 Dec 2019 | CRUISE CAR, INC. |
| 19V792000 4 Nov 2019 | Daimler Trucks North America LLC |
| 19V733000 15 Oct 2019 | PACCAR Incorporated |
| 19V726000 10 Oct 2019 | Ford Motor Company |
| 19V574000 5 Aug 2019 | Harley-Davidson Motor Company |
| 19V564000 31 Jul 2019 | Hino Motors Sales U.S.A., Inc. |
| 19V558000 29 Jul 2019 | Mazda North American Operations |
NHTSA recalls (public domain) · all recalls of 2019