The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
The risk
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
NHTSA's own wording · initiated by MFR
Vehicles covered
Components: VISIBILITY:GLASS, SIDE/REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other visibility recalls in 2019
23 of the 880 recall campaigns reported to NHTSA in 2019 concerned the visibility; Daimler Vans USA, LLC filed 126 campaigns in all.
| 19V918000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V905000 18 Dec 2019 | CRUISE CAR, INC. |
| 19V792000 4 Nov 2019 | Daimler Trucks North America LLC |
| 19V733000 15 Oct 2019 | PACCAR Incorporated |
| 19V726000 10 Oct 2019 | Ford Motor Company |
| 19V574000 5 Aug 2019 | Harley-Davidson Motor Company |
| 19V564000 31 Jul 2019 | Hino Motors Sales U.S.A., Inc. |
| 19V558000 29 Jul 2019 | Mazda North American Operations |
NHTSA recalls (public domain) · all recalls of 2019