The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
The risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Toyota RAV4 | 2019, 2020 |
| Toyota RAV4 Hybrid | 2020 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Toyota RAV4 | 2019 | 883 | 7 |
| Toyota RAV4 | 2020 | 636 | 6 |
| Toyota RAV4 Hybrid | 2020 | 13 | 5 |
Other steering recalls in 2020
29 of the 782 recall campaigns reported to NHTSA in 2020 concerned the steering; Toyota Motor Engineering & Manufacturing filed 245 campaigns in all.
| 20V726000 20 Nov 2020 | Ford Motor Company |
| 20V712000 17 Nov 2020 | Volkswagen Group of America, Inc. |
| 20V664000 28 Oct 2020 | Proterra Inc. |
| 20V663000 28 Oct 2020 | Daimler Vans USA, LLC |
| 20V651000 23 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V626000 9 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V621000 7 Oct 2020 | Proterra Inc. |
| 20V568000 21 Sept 2020 | Nova Bus |
NHTSA recalls (public domain) · all recalls of 2020