The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
The risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
The remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Qwest | 2019, 2020, 2021 |
| Jayco Melbourne | 2019, 2020, 2021 |
| Jayco Melbourne Prestige | 2019, 2020, 2021 |
Components: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Qwest | 2019 | 0 | 5 |
| Entegra Qwest | 2020 | 2 | 7 |
| Entegra Qwest | 2021 | 0 | 5 |
| Jayco Melbourne | 2019 | 1 | 4 |
| Jayco Melbourne | 2020 | 1 | 7 |
| Jayco Melbourne | 2021 | 1 | 7 |
| Jayco Melbourne Prestige | 2019 | 0 | 4 |
| Jayco Melbourne Prestige | 2020 | 0 | 7 |
| Jayco Melbourne Prestige | 2021 | 1 | 7 |
Other service brakes, air recalls in 2020
14 of the 782 recall campaigns reported to NHTSA in 2020 concerned the service brakes, air; Jayco, Inc. filed 204 campaigns in all.
| 20V787000 16 Dec 2020 | Daimler Trucks North America, LLC |
| 20V593000 28 Sept 2020 | PACCAR Incorporated |
| 20V536000 2 Sept 2020 | Volvo Trucks North America |
| 20V390000 2 Jul 2020 | Daimler Trucks North America LLC |
| 20V383000 1 Jul 2020 | Hino Motors Sales U.S.A., Inc. |
| 20V233000 27 Apr 2020 | Motor Coach Industries |
| 20V167000 20 Mar 2020 | Thor Motor Coach |
| 20V171000 20 Mar 2020 | Newmar Corporation |
NHTSA recalls (public domain) · all recalls of 2020