The defect
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Thor Motor Coach Chateau Citation | 2020 |
| Thor Motor Coach Compass | 2020 |
| Thor Motor Coach Daybreak | 2020, 2021 |
| Thor Motor Coach Delano | 2020, 2021 |
| Thor Motor Coach Four Winds | 2021 |
| Thor Motor Coach Freedom Elite | 2020, 2021 |
| Thor Motor Coach Gemini | 2020 |
| Thor Motor Coach Quantum | 2021 |
| Thor Motor Coach Redundant Chateau | 2020, 2021 |
| Thor Motor Coach Redundant Four Winds | 2020 |
| Thor Motor Coach Redundant Quantum | 2020 |
| Thor Motor Coach Redundant Synergy | 2020 |
| Thor Motor Coach Siesta | 2020 |
| Thor Motor Coach Tiburon | 2020, 2021 |
Components: SEATS | ELECTRICAL SYSTEM:WIRING | AIR BAGS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Thor Motor Coach Chateau Citation | 2020 | 0 | 3 |
| Thor Motor Coach Compass | 2020 | 0 | 4 |
| Thor Motor Coach Daybreak | 2020 | 0 | 5 |
| Thor Motor Coach Daybreak | 2021 | 0 | 4 |
| Thor Motor Coach Delano | 2020 | 0 | 4 |
| Thor Motor Coach Delano | 2021 | 2 | 1 |
| Thor Motor Coach Four Winds | 2021 | 2 | 9 |
| Thor Motor Coach Freedom Elite | 2020 | 2 | 7 |
| Thor Motor Coach Freedom Elite | 2021 | 0 | 4 |
| Thor Motor Coach Gemini | 2020 | 0 | 4 |
| Thor Motor Coach Quantum | 2021 | 0 | 4 |
| Thor Motor Coach Redundant Chateau | 2020 | 0 | 3 |
| Thor Motor Coach Redundant Chateau | 2021 | 0 | 3 |
| Thor Motor Coach Redundant Four Winds | 2020 | 0 | 3 |
| Thor Motor Coach Redundant Quantum | 2020 | 0 | 2 |
| Thor Motor Coach Redundant Synergy | 2020 | 0 | 1 |
| Thor Motor Coach Siesta | 2020 | 0 | 4 |
| Thor Motor Coach Tiburon | 2020 | 0 | 3 |
| Thor Motor Coach Tiburon | 2021 | 0 | 1 |
Other seats recalls in 2020
20 of the 782 recall campaigns reported to NHTSA in 2020 concerned the seats; Thor Motor Coach filed 124 campaigns in all.
| 20V794000 17 Dec 2020 | Jaguar Land Rover North America, LLC |
| 20V735000 25 Nov 2020 | General Motors LLC |
| 20V673000 30 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V644000 19 Oct 2020 | Volkswagen Group of America, Inc. |
| 20V633000 14 Oct 2020 | Toyota Motor Engineering & Manufacturing |
| 20V558000 14 Sept 2020 | Mercedes-Benz USA, LLC. |
| 20V537000 3 Sept 2020 | General Motors LLC |
| 20V505000 26 Aug 2020 | Volkswagen Group of America, Inc. |
NHTSA recalls (public domain) · all recalls of 2020