The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
The risk
A damaged circuit board could increase the risk of a fire.
The remedy
Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Reatta | 2019, 2020 |
| Entegra Reatta XL | 2020 |
| Jayco Embark | 2019, 2020 |
Components: ELECTRICAL SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Reatta | 2019 | 0 | 6 |
| Entegra Reatta | 2020 | 0 | 6 |
| Entegra Reatta XL | 2020 | 0 | 5 |
| Jayco Embark | 2019 | 0 | 6 |
| Jayco Embark | 2020 | 1 | 5 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; Jayco, Inc. filed 204 campaigns in all.
| 20V812000 28 Dec 2020 | Marion Body Works Inc. |
| 20V805000 21 Dec 2020 | SVI Trucks |
| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V783000 15 Dec 2020 | Halcore Group, Inc. |
| 20V781000 15 Dec 2020 | Ducati North America |
NHTSA recalls (public domain) · all recalls of 2020