The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Jeep Grand Cherokee | 2022, 2023, 2024 |
| Jeep Wrangler | 2021, 2022, 2023, 2024 |
Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Jeep Grand Cherokee | 2022 | 265 | 13 |
| Jeep Grand Cherokee | 2023 | 402 | 21 |
| Jeep Grand Cherokee | 2024 | 249 | 16 |
| Jeep Wrangler | 2021 | 953 | 15 |
| Jeep Wrangler | 2022 | 407 | 15 |
| Jeep Wrangler | 2023 | 372 | 14 |
| Jeep Wrangler | 2024 | 746 | 11 |
Other visibility recalls in 2024
26 of the 950 recall campaigns reported to NHTSA in 2024 concerned the visibility; Chrysler (FCA US, LLC) filed 225 campaigns in all.
| 24V953000 20 Dec 2024 | Ford Motor Company |
| 24V906000 3 Dec 2024 | International Motors, LLC |
| 24V874000 19 Nov 2024 | Mercedes-Benz USA, LLC |
| 24V811000 29 Oct 2024 | Gillig, LLC |
| 24V765000 15 Oct 2024 | Lamborghini (Automobili Lamborghini) |
| 24V754000 10 Oct 2024 | Chrysler (FCA US, LLC) |
| 24V597000 9 Aug 2024 | Ford Motor Company |
| 24V594000 9 Aug 2024 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2024