The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
The risk
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
The remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2021 |
| Freightliner Sprinter 2500 | 2021 |
| Freightliner Sprinter 3500 | 2021 |
| Freightliner Sprinter 4500 | 2021 |
| Mercedes-Benz Sprinter 1500 | 2021, 2022, 2023 |
| Mercedes-Benz Sprinter 2500 | 2021, 2022, 2023 |
| Mercedes-Benz Sprinter 3500 | 2021, 2022, 2023 |
| Mercedes-Benz Sprinter 4500 | 2021, 2022, 2023 |
Components: STRUCTURE:BODY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other structure recalls in 2023
80 of the 894 recall campaigns reported to NHTSA in 2023 concerned the structure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 23V891000 22 Dec 2023 | Winnebago Towable |
| 23V874000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V869000 21 Dec 2023 | General Motors, LLC |
| 23V875000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V876000 21 Dec 2023 | Daimler Vans USA, LLC |
| 23V872000 21 Dec 2023 | Jaguar Land Rover North America, LLC |
| 23V860000 19 Dec 2023 | Airstream, Inc. |
| 23V854000 15 Dec 2023 | Mercedes-Benz USA, LLC |
NHTSA recalls (public domain) · all recalls of 2023