Problems owners report
Complaints filed with NHTSA about the 2004 Chrysler Pacifica, by the system named in each complaint. One complaint can name several.
- Structure323
- Engine141
- Suspension125
- Engine and engine cooling117
- Electrical system109
- Power train96
- Steering50
- Fuel system, gasoline42
- Unknown or other41
- Fuel/propulsion system41
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 29 injuries and 2 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 13 2004 Pacifica vehicles were involved in crashes on US public roads in which someone died; 4 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2004 Chrysler Pacifica failed the safety check 3.06% of the time — 39% more often than the average 2004 passenger car (2.21%). Median odometer at inspection: 141,403 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Fuel consumption
Official Canadian test results for 1 variant: combined 13.6 L/100 km (about 17 mpg US), CO₂ 313 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Pacifica · Sport utility vehicle · Regular gasoline | 15.7 | 11.1 | 13.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2004 Chrysler Pacifica.
| 2004086 8 Mar 2004 | Other On certain vehicles built with the Next Generation Controller (NGC) version 1 Powertrain Control Module, the software protocol used to test the vehicle exhaust … |
| 2003271 7 Nov 2003 | Fuel System On certain vehicles, the chassis fuel supply tube may have an improperly formed retention bead. Under certain engine and vehicle dynamic conditions the fuel li… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.
ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2004 Chrysler Pacifica: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10230298 | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) |
| 10229256 | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty. |
| 10229181 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10223762 | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) |
| 10223602 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10221686 | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty. |
| 10221515 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10220489 | Valve Body. These may cause over drive cycling. |
| 10220101 | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 10220099 | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 10220097 | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 10219706 | Magnesium Inner Liftgate Repair And Appearance Characteristics |
| 10217728 | Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software. |
| 10216454 | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glu |
| 10209577 | Magnesium Inner Liftgate Repair And Appearance Characteristics |
| 10191460 | Valve Body. These may cause over drive cycling. |
| 10189392 | MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position |
| 10175743 | Disinfectant Solution Recommended for COVID-19 |
| 10175735 | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. |
| 10169249 | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 10169247 | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 10169245 | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 10141243 | Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software. |
| 10140239 | Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. |
| 10136932 | Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 - Medium Slate Gray - 05093280AB Belt Web Button~1DA - Pastel Slate Gray - 05093280AB Belt Web Button~1J3 - Medium Khaki - 05093283AB Belt Web Button~ZJ3 - Medium Khaki - 05093283AB Belt Web Button~1L2 - Light Natural Beige - 05114207AA Belt Web Button~BD1 - Light Graystone - 05093280AB Belt Web Button~ BD5 - Medium Slate Grey - 05093280AB Belt Web Button~ |
NHTSA manufacturer communications (public domain)
NHTSA investigations
FUEL TANK PUNCTURES
ENGINE STALLING
FUEL TANK PUNCTURES
NHTSA Office of Defects Investigation