Problems owners report
Complaints filed with NHTSA about the 2017 Chrysler Pacifica, by the system named in each complaint. One complaint can name several.
- Engine523
- Power train472
- Electrical system394
- Steering287
- Unknown or other214
- Vehicle speed control89
- Service brakes83
- Fuel/propulsion system70
- Structure62
- Electronic stability control (esc)27
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 37 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 63 2017 Pacifica vehicles were involved in crashes on US public roads in which someone died; 34 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2017 Chrysler Pacifica failed the safety check 1.83% of the time — 2% more often than the average 2017 passenger car (1.79%). Median odometer at inspection: 77,388 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
59 first registered in 2017 are on Dutch roads; 100% arrived later as imports. Median list price when new: €62,166.
Most common APK defects
- Bandenspanning niet op juiste waarde17
- Band onvoldoende profiel15
- Stuur- of fuseekogel met slijtage kleiner of gelijk 1,0 mm10
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm7
- Mistachterlicht werkt niet (goed)6
- Waarschuwingsinrichting airbag- / gordelsysteem geeft defect6
- Mechanische delen van het remsysteem vertonen slijtage6
- Ruitenwisserinstallatie geeft onvoldoende zicht5
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In Finland
11 of these cars first registered in 2017 were in use in Finland on 30 Jun 2026, with an average of 132,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2017 Chrysler Pacifica VAN FWD | ★★★★★ | 11.6 % |
| 2017 Chrysler Pacifica PHEV VAN FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 10.6–10.9 L/100 km (about 22 mpg US), CO₂ 249–257 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Pacifica (Stop-Start) · Minivan · Regular gasoline | 12.4 | 8.4 | 10.6 |
| Pacifica · Minivan · Regular gasoline | 12.9 | 8.4 | 10.9 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
15 Transport Canada recalls for the 2017 Chrysler Pacifica.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024412 18 Jul 2024 | High Voltage Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall Z11 (Transport Canada recall no. 2022-063) may not be effective. As a … |
| 2023008 18 Jan 2023 | Electrical Issue: On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut … |
| 2022063 11 Feb 2022 | High Voltage Issue: On certain Pacifica Hybrid models, there could be a problem inside the high-voltage battery assembly that can cause a fire, even while parked with the i… |
| 2020254 10 Jun 2020 | Electrical Issue: On certain Plug-In Hybrid Electric Vehicles (PHEV), there could be a problem with the connection at the 12 volt battery isolator post. As a result, the… |
| 2019222 10 May 2019 | Steering Issue: On certain vehicles equipped with an engine stop/start system, a loose battery connection could cause an intermittent loss of power steering assist and… |
| 2018574 19 Oct 2018 | Engine On certain Plug-in Hybrid Electric Vehicles (PHEV), during auto start, the engine may experience a mis-synchronization, which could cause overheating of the cat… |
| 2018323 15 Jun 2018 | Powertrain Certain vehicles were built with a manual park release (MPR) cover that may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection a… |
| 2018269 17 May 2018 | Engine On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the… |
| 2018026 11 Jan 2018 | Engine Certain vehicles equipped with the 3.6L engine may experience an engine stall due to a loss of crankshaft position sensor synchronization. This could result in … |
| 2017423 31 Aug 2017 | Seats And Restraints On certain vehicles with eight passenger seating, the second-row centre seating position seat belt buckle could cause the left outboard seat belt to become unla… |
| 2017381 3 Aug 2017 | Structure On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the left and right side rear axle pinion mounting… |
| 2017301 12 Jun 2017 | Powertrain On certain Plug-in Hybrid Electric (“PHEV”) vehicles, the Power Inverter Module diodes could fail resulting in loss of motive power without warning. A loss of m… |
| 2017285 30 May 2017 | Brakes On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the rear wheel brake lines may have been inverted… |
| 2016336 29 Jun 2016 | Seats And Restraints On certain vehicles, the middle passenger overhead seat belt stow clip may fracture, which could trap the latch plate and prevent the use of the seat belts in t… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2017 Chrysler Pacifica: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010748 | Reverse View Camera Inoperative After Recent Repair |
| 11009559 | MODULE - INVERTER |
| 11006965 | "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). " |
| 11005525 | Liftgate Inoperative And Or Intermittently Will Not Open Or Close. |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11004838 | 2 nd Row Seat Does Not Fold Using Easy Entry Handle. |
| 11001466 | Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close |
| 11001459 | Suspected Engine Coolant Leak |
| 11001200 | "3rd Row Seat Headrest Will Not Stay Up On 60% Seat." |
| 11001198 | Suspected Engine Coolant Leak |
| 11000926 | Power Sliding Door Will Not Power Open And/Or Close Automatically. |
| 11000861 | HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled |
| 11000195 | "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnos |
| 11000169 | BRUSH - VACUUM |
| 10251822 | Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required |
| 10251817 | Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates |
| 10251802 | International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU) |
| 10251801 | Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM) |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248877 | Verifying Camshaft Diagnosis |
| 10248848 | Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| 10248575 | Water Leak At Upper D-pillar Or Liftgate Area |
| 10248516 | CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| 10248512 | SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Intermittent Loss of Electric Power Steering
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Stall/Loss of Motive Power
NHTSA Office of Defects Investigation